Mercury II LOCKS

[Edwin33]

So I've had my satellite setup for a few years (thanks to the great help from the members here). Since it's mainly for my parents, I don't know how long this problem has existed, but according to my dad it's been a few weeks. So the dish is pointed at Galaxy 25 97W. All the signal strength and quality readings are fine. Whenever we try to tune to channels 100-111 (Transponder 12152 I believe) the mercury II receiver locks up. Basically what happens is that it becomes unresponsive, or VERY slow at responding to anything whether its a channel change, menu command, or even power off. This goes on for around a minute until it seems that it reboots or something the screen goes black for a few seconds and it tunes to ch 117.

I don't really know where to start the troubleshooting. We've tried replacing the cable, and I've tried unplugging the receiver for a few hours, but that hasn't helped.

The specs are:

Mercury II
S/W Ver. 1.06
H/W Ver. 1.00
Loader Ver. 1.00

Any help would be greatly appreciated.

 

[Sadoun]

Here is a discussion about this issue: Mercury II & Transponder 12152 on G25 - Sadoun Tech Forums

In summary:

• Go to antenna Setup
• Click on RED button on remote
• Delete transponder 12152

 

[Anole]

similar problem ?

There's another recent problem with that receiver on the same transponder.
See thread: http://www.satelliteguys.us/free-ai...4-fortec-mercury-ii-channel-list-picture.html

 

[Mr Tony]

info from the post Sadoun has above
Some of you reported that their Mercury II receiver started acting weired (Slow channel changing, slow response to remote commands, etc ) when they changed to a certain channel on G25.

What you have described seems to have started happening last week due a signal change from the satellite.
It looks like transponder 12152 on G25 is the culprit.

Try the following steps, and see if it can help:

1- Do a factory reset on your receiver
2- Do a Blind Scan
3- Before browsing channels, delete transponder 12152
To delete Transponder:
Go to Antenna Setup
Select Transponder
Click on Red Button on remote
Delete Transponder 12152
Another solution for your receiver would be to upgrade the Firmware to the latest factory f/w. Go to the download section at Fortec Star Satellites and follow the instructions for updating your firmware.