- Aug 14, 2018
I'm calling it the mini guide not sure what it's called. It's the one line/row guide that pops up when you press the enter button. It usually has just one line but now it has 2 lines of info showing 2 channels info at once. I'm not seeing/watching 2 channels at once. This is not a PIP thing. Sorry have to say that. I have spoken with directv 3 times to no avail. Completely clueless. I have reset it several times, debugged it with cleanbybox, and tried a number of random buttons to no avail. Any help here would be awesome. I know it has to be some type of combo of buttons that got us into this mess and so combo that wil fix it.