Missing EPG data for OTA channel

M

Mike88

Thread Starter
SatelliteGuys Pro
Apr 10, 2011
197
5
Illinois
How do I contact Dish to resolve missing guide data for a local OTA channel. I did post this on a Dish support forum a month ago but never heard back from anyone.

The data used to be there a month or two ago. I did find the channel info on a 6xxx satellite channel which means Dish does have the data. But it would be nice if they copied it to the OTA channel so I could use that tuner.

I was going to contact a DIRT member but I don't see a lot of activity from them on the forum. Are they still active? If so, how do I PM them? I didn't see that option when I clicked on some of their names from a couple years ago.
 
  • Like
Reactions: pattykay
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
Try posting the channel you are looking for information on. Not all OTA's have guide information if others are getting information you have a chance if DISH isn't supporting that channel you need to set manual timers.
 
  • Like
Reactions: pattykay
DWS44

DWS44

SatelliteGuys Master
Supporting Founder
Apr 14, 2004
7,410
4,613
Rock Hill, SC
Is it a main channel (ABC, NBC, etc.) or one of the sub-channels (MeTV, LAFF, etc.)? The sub-channels are pretty hit or miss on guide data and vary widely per DMA.

I was going to contact a DIRT member but I don't see a lot of activity from them on the forum. Are they still active? If so, how do I PM them? I didn't see that option when I clicked on some of their names from a couple years ago.

Look on the main forum screen under "Staff Online Now" and you can see which ones are online at the moment, and you should be able to "Start a Conversation" with them that way.
 
  • Like
Reactions: Mike88
Peter Parker

Peter Parker

Formerly Geronimo
Supporting Founder
Lifetime Supporter
Sep 9, 2003
12,107
1,679
as others have said of this is a subchannel it is unlikely it will be added. it is frustrating but it is the case.
 
  • Like
Reactions: TheKrell
jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,585
1,054
Pensacola,FL
Get a TiVo Roamio OTA, they have guide data for all the sub channels. Also, you get commercial skip on all the networks within minutes after a show is recorded.
 
D

dcubed

SatelliteGuys Family
Apr 8, 2013
39
6
Milwaukee , WI
What about my 2 PBS channel EPG data that was lost when the repack took place January 8 ? How about the CW channel EPG data that disappeared this weekend ? Both PBS .2 channels have data not .1's . CBS .1.2.3.4 all data available. Lots of DIGITAL SERVICE data , and I'm tired of setting manual timers.
Don't have DISH HD locals because of a supposed LOS situation. Think I will call DISH and have it rechecked . Have a 722k supplying 10 tvs and don't want an H3 and I hate to lose use of my 2 OTA tuners. Will the DISH HD locals cause my OTA local EPG to properly populate?
 
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
What about my 2 PBS channel EPG data that was lost when the repack took place January 8 ? How about the CW channel EPG data that disappeared this weekend ? Both PBS .2 channels have data not .1's . CBS .1.2.3.4 all data available. Lots of DIGITAL SERVICE data , and I'm tired of setting manual timers.
Don't have DISH HD locals because of a supposed LOS situation. Think I will call DISH and have it rechecked . Have a 722k supplying 10 tvs and don't want an H3 and I hate to lose use of my 2 OTA tuners. Will the DISH HD locals cause my OTA local EPG to properly populate?
Get a TIVO , 722 is virtually obsolete. Probably in the next 12mo. you will be forced to upgrade to Hopper.
 
M

Mike88

Thread Starter
SatelliteGuys Pro
Apr 10, 2011
197
5
Illinois
It's OTA channel 26.3 MeTV. It's had guide data for several years but stopped displaying it a month or two ago. Yet 26.1, 26.2, 26.4 & 26.5 all have data & have had it for years.

I happened to find MeTV on satellite channel 8505 and the guide data is correct. Therefore Dish does have the data. Why suddenly stop supplying it on OTA 26.3? Especially since they still include the data for all the other 26.x subchannels.
 
TheKrell

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
33,807
29,039
Fairfax, VA
I happened to find MeTV on satellite channel 8505 and the guide data is correct. Therefore Dish does have the data. Why suddenly stop supplying it on OTA 26.3? Especially since they still include the data for all the other 26.x subchannels.

This is a mapdown error. I think you have a small hope that your missing guide data may get fixed one day.
Get a TIVO , 722 is virtually obsolete. Probably in the next 12mo. you will be forced to upgrade to Hopper.

My 722 obsolete in a year? :eek: When they pry it from my cold dead fingers!
 
  • Like
Reactions: pattykay

Similar threads

J
Replies
20
Views
3K
Peter Parker
Peter Parker
seandudley
Replies
17
Views
2K
SimpleSimon
SimpleSimon
B
Replies
5
Views
3K
brownover
B
J
Replies
5
Views
1K
aperry
A

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top