Movers Connection

[enricong]

I signed up in March for service and will be moving in November. Do I just call up the Mover's Connection line?

Will they come out and install a new dish on the roof for free? I've got a 3story townhouse.
They say leave the dish, but do they actually come back and remove it, otherwise I dont think my apartment will be too happy.
Does it cause my 2yr contract to start over?

 

[thetech2009]

We do not uninstall dishes. Directv likes to leave them up for the next people that come along as a kind of advertising. You should not have to renew your contract unless you get new equipment. and yes movers is free once a year.

 

[enricong]

Is the "Move" part free once a year? or the install part? I ask because I signed up in March for new service and got a free install then. (well it actually cost me $75 because I needed a pole mount to my balcony.)

Would the Move in November still be free?

 

[thetech2009]

Is the "Move" part free once a year? or the install part? I ask because I signed up in March for new service and got a free install then. (well it actually cost me $75 because I needed a pole mount to my balcony.)

Would the Move in November still be free?

Insallation is always FREE unless ofcourse like your situation you need to pay for EXTRAS. A MOVERSCONNECTION is free once a year. If you really need to remove your balcony mount, you should be able to do it yourself, should just be a few nuts and bolt. then just toss what you dont need. but it is always good to have spare parts.

 

[enricong]

Yeah, I think I should be able to get it off with no problem.

Thanks, as long as its free.

 

[enricong]

Just called. They told me they have to charge me $50.00 for the install and the "free" install only qualifies after you have had service for more than one year. They say its a $300 value.

Too bad I didnt really have a free install the first time since I had to pay $75.00 for a pole mount, but I guess that was known.

 

[wildbill129]

$50 is not bad.....good luck with the move!