I have had it since September, got a call at my office that the receiver wont turn on. When i came home in the evening I tried turning it on manually and via the remote not lights. Unplugged for 5 minutes plugged it in all lights just keep flashing the blue light under TV2 was flashing the most. No picture. Called Dish pressed diit on phone phone for tech support, got that crappy automated support, 4 mins later transfers me to support queue 15 mins later get a answer Thanks for calling Dish Network my name is Kevin, next thing click it hung up on me. Called again and this time no hang up, asked me to unplu wait 90 sec and re-plug, still no go. Will get a new receiver on Wed. Fedexed. What pi$$es me off is I have the hold last series of The Soprano's and the whole series of Cane dvr'ed and am now screwed. Frigging power supply is what he said, now i am in trouble with my wife because i have 2 senior parents who are home all day and 3 kids once they get back from school with no TV to watch (and very grumpy), you can't imagine how annoying it is.