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J

johnfl

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Feb 12, 2006
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My local HD's were out on Tuesday night also (Boston)...However all was right with the world this morning...(too late for me to complain to D* last night)...I didn't want to call them and get all wound up then try to sleep...
 
B

boston area dtv

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Dec 18, 2005
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Boston
So I called and was hung up on (or accidentally disconnected when the supervisor said hello) and then called again. I was livid...but in control...they insist sat 99 should be lit up and I should be receiving my locals off that sat.

Can anyone else confirm that is where my locals are supposed to come from?

They keep telling me I have a bad lnb or bad equipment..(which is only 6 mos old!) So I scheduled another appt. This time when the guy says my equipment is fine I will call D* with him standing there and let them argue over it.

I can see it now...umm his equipment is fine....(and yes I do have some nice equipement ;) ..and the guy on the phone saying ummm no it isnt.

I gotta figure out a way to record this...by the way I think Im starting to go nuts.
 
raoul5788

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boston area dtv said:
So I called and was hung up on (or accidentally disconnected when the supervisor said hello) and then called again. I was livid...but in control...they insist sat 99 should be lit up and I should be receiving my locals off that sat.

Can anyone else confirm that is where my locals are supposed to come from?

They keep telling me I have a bad lnb or bad equipment..(which is only 6 mos old!) So I scheduled another appt. This time when the guy says my equipment is fine I will call D* with him standing there and let them argue over it.

I can see it now...umm his equipment is fine....(and yes I do have some nice equipement ;) ..and the guy on the phone saying ummm no it isnt.

I gotta figure out a way to record this...by the way I think Im starting to go nuts.

http://www.lyngsat.com/hd/space2.html
 
B

boston area dtv

SatelliteGuys Pro
Dec 18, 2005
891
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Boston
raoul thank you for the information.

I guess I have to have word with the tech when/if he shows up.

The tech was supposed to be there between 8-12 today. The company called while I was at the gym at 7:30 but didnt leave a message. (Im RE broker so when I miss a call I do call it back even if they dont leave a message)

So I call the company back and get into huge VM system and couldnt get a hold of a person.

So I get a call at 3:30 from the same company to reschedule. I said why didnt anyone show up. They said because we couldnt confirm youd be there. I said you said between 8-12 and someone was there. I called you back before 8 and noone answered. She then said she called my home phone at 11:20. I said you called at 11:20 to confirm Id be there between 8-12? she said she left a message. I said are you sure you left a message. she said yes. I said ma'am the number you called is hooked up to a fax machine! you were asked to call my cell which you did twice!

So we set it up for Saturday AM I will keep you posted. Besides if I dont vent here I have to go kick the cat.
 
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