We upgraded to a 3 joey 1 hopper configuration at our house. For Xmas we got our son a tv in his room. Went and set it up today with the extra Joey the tech left us. Hopper and Internet are in the basement. New Joey is on second floor. Doesn't seem to hold its signal and keeps cutting out. The mova thing turns red on the screen and we lose connection. What is this caused by? Too weak a signal from basement? We are connected via rg6 to the basement.