Our DVR has a bad sensor so we have trouble changing channels etc so DirectV has sent a new DVR. Since I wasn't home when hubby called DirecTV, he forgot there are a couple things on the DVR I want to keep (short version is there are a few tv segments we were on that I can't get copies of (already tried)). So the guys at best buy recommened the Western Digital My Book AV DVR Expander 1 TB USB 2.0/eSATA which we bought. My hubby is out of town and DirecTV is pounding me to return the old DVR and activate the new one so I tried to hook this expander up and I am totally lost. I can't get anything to come, like a menu to select anything. I called WD support and they haven't been any help and told me to call DirecTV. I know I am probably asking a lot and I am sorry, but is there anyone who could walk me though what to do so I can get these items off the bad DVR to this expander??? Or even if someone has other suggestions....I just want these items....I developed a rare and nearly fatal heart condition when I was pregnant and our daughter and I both survived so there were several TV segments and articles about us and I can't get them back so I want to be able to access them when she is older.
Thank you so much!!!!
Thank you so much!!!!