NFL Redzone issues

[twistedfister77]

I have Premiere Package, NFL Redzone is not showing up says not subscribed, called and agent said its part of Nexstar? WTF?

 

[jamieh1]

RedZone working here on DTV stream. Read online others having issues on satellite.

 

["MysteryMan"]

I have satellite (HR54-200, C61K-700) and subscribe to Premier.. I'm not experiencing any issues with RedZone.

 

[twistedfister77]

Update. Called back and this time I talked to someone who actually knows their job. They had to reset my package and then it showed up. First person I talked too was a complete idiot.

 

["MysteryMan"]

Update. Called back and this time I talked to someone who actually knows their job. They had to reset my package and then it showed up. First person I talked too was a complete idiot.

We call it "CSR Roulette". Glad you got it straightened out.

 

[AMike]

I also had issues with Red Zone. I had a CSR reset my account and it worked just fine after their update.

 

[Jimbo]

Theres an actual Live person to Talk to at Google You Tube ???

 

[Juan]

Theres an actual Live person to Talk to at Google You Tube ???

Max headroom

 

[harshness]

Theres an actual Live person to Talk to at Google You Tube ???

Does YTTV have problems like this that require human intervention to reset one's account?

 

[Jimbo]

Does YTTV have problems like this that require human intervention to reset one's account?

If you were having issues, who would you talk to to know how to fix it ?

AI ???

 

[Bruce]

If you were having issues, who would you talk to to know how to fix it ?

AI ???

I have never had a issue with YTTV.

 

[Jimbo]

I have never had a issue with YTTV.

Did your Red Zone work yesterday ?
Apparently some peoples didn't.

 

[Bruce]

Did your Red Zone work yesterday ?
Apparently some peoples didn't.

That was just for DirecTV, so far I have only seen 3 posts about the issue.

 

[DirecTVFanSince2016]

Probably not necessarily an issue, but I can stream RedZone on the app, yet I do not get it at all on my satellite boxes. Like on Sunday I could stream it on the app but I just got 721 when I tried tuning to it on my HR44.

 

[Jimbo]

That was just for DirecTV, so far I have only seen 3 posts about the issue.

I didn't even know that D* had RZ available ... Free or Charged ?

 

[Jimbo]

Probably not necessarily an issue, but I can stream RedZone on the app, yet I do not get it at all on my satellite boxes. Like on Sunday I could stream it on the app but I just got 721 when I tried tuning to it on my HR44.

Did you try and refresh your recvrs ?
Give that a try next week ... you can do that from your account online.

 

[KyL416]

I didn't even know that D* had RZ available ... Free or Charged ?

It's in Sports Pack, you can find more details in this thread that was created when it was announced back in June.

 

[DirecTVFanSince2016]

Oh, I have Choice. Yet last Sunday I got RZ on stream but not satellite. The same situation is also happening with LMN/253. I also can both stream and watch via sat channels that per the website aren’t in choice like Logo/273, UKIDS/295, MTVC/336, FXM/258, and FS2/618.

 

[Jimbo]

Oh, I have Choice. Yet last Sunday I got RZ on stream but not satellite. The same situation is also happening with LMN/253. I also can both stream and watch via sat channels that per the website aren’t in choice like Logo/273, UKIDS/295, MTVC/336, FXM/258, and FS2/618.

Was it maybe a Free weekend ?
D* Sat did that for ST every year.

 

[DirecTVFanSince2016]

I guess so, but I was never notified of that in the Messages menu on my box.