DIRECTV Retailers are getting emailed today letting them know that DIRECTV is out of AEP1 remotes, and that THEY ARE NOT MAKING ANYMORE.
Retailers are concerned about this, but the email says retailers can update the hardware for customers to use AEP2 remotes.
Anyways here is a copy of the email which a number of retailers have sent me.
Retailers are concerned about this, but the email says retailers can update the hardware for customers to use AEP2 remotes.
Anyways here is a copy of the email which a number of retailers have sent me.
DIRECTV Partners,
Quick update regarding AEP1 remotes-
DIRECTV's inventory of AEP1 remotes has been fully depleted, and no additional remotes will be manufactured. Distributor inventory has also been exhausted.
For customers requiring a replacement remote:
- NACE offers a large-button remote that is compatible with AEP1 receivers
- DSI offers an alternate compatible remote option
If a compatible replacement remote is not available, the recommended path forward is to upgrade the location to AEP2 equipment. This requires replacement of the receiver, remote, and power supply.