Odd behavior with remote

[aviation76]

Hello everyone,

The remote paired with my Joey is turning off my TV (Vizio E420i-B0) when I am using functions related to Joey (eg. fast-forward, DVR, skip, etc). I installed a fresh set of batteries but the behavior is still evident. Any thoughts?

Thanks in advance!

 

[ChadT41]

Unpair and re-pair it again. See if continues. If it does, change the TV code in the remote

 

[aviation76]

Unpair and re-pair it again. See if continues. If it does, change the TV code in the remote

Thanks for your reply, I will try this and report back my results here.

 

[aviation76]

I uncoupled the remote with the TV. Issue still persisted. I changed the TV code for the remote. Issue still persisted. I noticed that the TV button located at the top of the remote sporadically illuminates and then the TV is turned off. Sounds like I have a faulty remote.

 

[JSheridan]

Sounds like it's haunted.

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[Tony S]

Do you have HDMI-CEC turned on? If yes, try turning it off.

 

[aviation76]

Do you have HDMI-CEC turned on? If yes, try turning it off.

Yes, it was turned on. I turned it off and will report back results here.

 

[Bobby]

Please do, I think you will find your issue is addressed...

 

[aviation76]

Well, it appears that the issue is resolved. Turning off HDMI-CEC seems to have did the trick. It's odd that this started to act up now...I've always had this feature turned on and never experienced any issues. I am running S523 (Hopper w/ Sling) and S394 (Joey).

 

[Bobby]

Good news....

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[aviation76]

Well...I thought the problem was solved. It was fine for a few days and then one night the remote kept turning my TV off. I had to obstruct the IR diode on the remote to prevent the TV from turning off constantly (what a nuisance!). Anyway, called DISH tech support and they sent me a replacement 40.0 remote. Looks like problem solved...at least I hope

 

[JSheridan]

Told you it was haunted.

 

[aviation76]

Told you it was haunted.

I really started to think it was possessed

 

[JSheridan]

I really started to think it was possessed

Sometimes it seems like it when troubleshooting strange stuff like that. Glad that bad remote is retired.