Greetings:
I have a problem that seems to be so weird for DTV installation dept.
I have recently purchased an H20 HD-DVR from DTV, and I have an Oval 3 LNB dish installed (by myself). When I connected both tuners and activated the receiver, I only get channel 72, 76, and 79. for other channels I get message 711, searching for signal. When I check the signal strength, I get 94 for Sat 101, and 93 for Sat 119, and 87 for Sat 110. But there it the problem with Sat 110. the signal stays on for 3 to 5 seconds, and then it disappears for 2 seconds, and then it comes back. The wired part is, I loose the strength for Tuner 1 for 3 to 5 seconds, and tuner 2 stays fine, as soon as tuner 1 comes back to, tuner 2 will die for 3 to 5 seconds, it rarely happens, when both tuners have signal at the same time. Do you know what is the problem, or if there is a remedy for this.
FYI, DTV will send a professional on Feb. 24th to update my dish to 5 LNB, but I want to know why it is not working.
Thanks
I have a problem that seems to be so weird for DTV installation dept.
I have recently purchased an H20 HD-DVR from DTV, and I have an Oval 3 LNB dish installed (by myself). When I connected both tuners and activated the receiver, I only get channel 72, 76, and 79. for other channels I get message 711, searching for signal. When I check the signal strength, I get 94 for Sat 101, and 93 for Sat 119, and 87 for Sat 110. But there it the problem with Sat 110. the signal stays on for 3 to 5 seconds, and then it disappears for 2 seconds, and then it comes back. The wired part is, I loose the strength for Tuner 1 for 3 to 5 seconds, and tuner 2 stays fine, as soon as tuner 1 comes back to, tuner 2 will die for 3 to 5 seconds, it rarely happens, when both tuners have signal at the same time. Do you know what is the problem, or if there is a remedy for this.
FYI, DTV will send a professional on Feb. 24th to update my dish to 5 LNB, but I want to know why it is not working.
Thanks