OTA signal came back after Hopper 3 reboot. Why?

JeffN9

SatelliteGuys Pro
May 5, 2007
286
110
Oregon, WI.
This is the error message I've been getting randomly on all of my OTA channels since at least June.
upload_2019-10-28_10-19-10.png


When it occurs you cannot do anything except go to the guide. Lately I've been seeing it pop up for a second and then the channel opens. Other times it stays stuck until I go to another channel and then back again. When a channel is really stuck I've had to re-boot my H3 or re-scan the OTA channels. The biggest problem comes when a program doesn't record because of this.

I have a service appt. scheduled for Fri.
 

Ganthet

SatelliteGuys Pro
Mar 29, 2006
340
116
This is the error message I've been getting randomly on all of my OTA channels since at least June.
View attachment 141368

When it occurs you cannot do anything except go to the guide. Lately I've been seeing it pop up for a second and then the channel opens. Other times it stays stuck until I go to another channel and then back again. When a channel is really stuck I've had to re-boot my H3 or re-scan the OTA channels. The biggest problem comes when a program doesn't record because of this.

I have a service appt. scheduled for Fri.
Yep, that's what I see too.
 

JeffN9

SatelliteGuys Pro
May 5, 2007
286
110
Oregon, WI.
Dish Tech. replaced my tuner dongle with a new one. Unfortunately I'm still randomly getting the error message and channel lockups. The only thing left is the Hopper.
 
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MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
25,174
14,044
Nederland , Texas
Dish Tech. replaced my tuner dongle with a new one. Unfortunately I'm still randomly getting the error message and channel lockups. The only thing left is the Hopper.
Could be the hopper. I know I had an ota tuner hooked up to my hopper 3 and it would cause pixelation and audio drop outs on my locals on recorded shows. Same ota signal from the same ota antenna run to my splitter and then to my receivers. Moved same ota tuner to my Wally and it recorded like a charm with no problems. Recently reactivated my Hopper 3 and added another ota tuner to my Hopper and it still is suffering from audio drop outs and pixelation. So I think it could be my hopper that is causing the problems with my ota recordings.
 

allargon

SatelliteGuys Pro
Aug 2, 2007
1,642
26
Austin, TX
When it occurs you cannot do anything except go to the guide. Lately I've been seeing it pop up for a second and then the channel opens. Other times it stays stuck until I go to another channel and then back again. When a channel is really stuck I've had to re-boot my H3 or re-scan the OTA channels. The biggest problem comes when a program doesn't record because of this.

I have a service appt. scheduled for Fri.
I've never had to do a full rescan. I just usually start a recording on the DVR then tune to another channel.
 

CyberSpock

Thread Starter
SatelliteGuys Pro
Feb 8, 2017
251
243
US
I've been noticing is when I start getting dropouts, I change channel up and back down and they stop. Since I can't compare that to a situation where I don't change channels, the best could be done is if it also worked for someone else.

Sent from my SM-G965U1 using Tapatalk
 
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the mack

SatelliteGuys Pro
Sep 10, 2009
1,331
320
HOCKEYTOWN
I think dish is on some bs in regards to ota reception. My 722k's and 211k,s both will report lost signal but a channel up and down change brings them back. The signal strength on these channels is 95-100 and happens on 2 different antenna systems.
The dish ota tuners have always been kind of lame as tv's connected never have any issues.
Seems hopper users have the same trouble.
More than likley bs firmware on there end?
 

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
25,174
14,044
Nederland , Texas
Glad I have my Tablo ota dvr to back up my hopper3 on ota recordings. I get drop outs on my VHF station that comes in at 100%. I also get a digital freezes and sound drop outs on the first minute of a recording on this channel. I have to start all my ota recordings on this channel one minute early to avoid this . I don't have any problems with my Tablo using the same antenna feed.
 

jackbyron1

SatelliteGuys Family
Jun 28, 2017
50
30
Erie PA
WJET’s signal today was fluctuating all day today and the hopper3 had constant audio drop out and pixelation. Other channels were fine. The Tablo Quad had absolutely no problem with it.
At 8pm prime time WJET locked in a solid 100 and the hopper had no trouble. Unless the local signal is a solid QUALITY signal of 100 the hopper will have trouble locking it in. At least at my location. (4 miles from the towers with an indoor flat antenna no amp) Station studios always screwing around with the equipment.


Sent from my iPhone using the SatelliteGuys app!
 

Bruce Allen Dew

Well-Known SatelliteGuys Member
Dec 11, 2018
30
11
Fl
I'm seeing something on my H3 w/dual tuner dongle. When I go to an OTA channel use the recall function I get a "attempting to acquire signal" screen that shows the signal strength at 100%. If I do a channel advance to another OTA channel it comes in fine and I can then do a channel back and it comes in just fine. Same things has happened when going to OTA channel via the guide. Entering the channel number directly has yet to cause issues.

I've rebooted the H3 and removed/replaced the OTA dongle. (have not tried any bagels yet)
Had same problem and also pix so I decided to buy another airtv module and everything was fine I thought for the first 3 days and now same problem. I agree whole heartily that the h3 is the problem. Had problems with it's connection with joey that was replaced as well. But u know dish cus serv, everything is the idiot owner problem. Took almost a year to fix joey problem and just needed new unit. Switching the usb ports is waste of time and u have to reboot.
 

the mack

SatelliteGuys Pro
Sep 10, 2009
1,331
320
HOCKEYTOWN
My ota reception is back to normal on my vip stuff. Had to be something on there end as nothing on my end has changed. Maybe new firmware?
 

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