Pixelation/Freeze up on HR34 Recordings

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Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
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We are seeing more and more pixelation/freeze ups on recordings on our HR34. I have to hit the FF or skip button to get past it.

Anyone else seeing this?
 

CK SatGuy

Formerly ckhalil18
Feb 7, 2011
4,023
112
The Motor City
I had that issue when I recorded The Newsroom the other day, but for me, once my recording hit the 14 minute mark, it would just pixelate and not continue or FF at all.
 

jwolf

SatelliteGuys Pro
Pub Member / Supporter
Cutting Edge
Aug 19, 2007
242
47
Niagara Falls, NY
I just received a HR34 today. The tech told me that there was a new software version released, 780, If I remember correctly, that was supposed to fix the issue you are describing. He went on to tell me that this new software has made the issue worse, but a fix was in the works. Once my genie was installed, he forced a software upgrade onto it and hoped it wouldn't give me the newest version, which it did, so I'll see how it goes.
 

Rey

@ your service
Supporting Founder
Feb 8, 2008
27,003
585
Florida
We are seeing more and more pixelation/freeze ups on recordings on our HR34. I have to hit the FF or skip button to get past it.

Anyone else seeing this?
I was having these same problems with the HR34.Thought it was just mine but apparently not. Seems like a software problem so hopefully they'll fix it soon bud.
 

Neutron

Founding Supporter
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Nov 7, 2003
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Texas
My wife was getting pissed last night because it was doing it on our Under the Dome recording.
 

ejb1980

SatelliteGuys Pro
Oct 26, 2010
3,406
586
Vermont
Mine starting doing this about an hour ago. Now I can't do DVR controls, either, during live or recorded. Time to RBR.
 

IcEWoLF

SatelliteGuys Master
Lifetime Supporter
Dec 31, 2006
12,590
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Nevada
Happened to me as well...damn directv and their faulty software releases!
 

Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
18,740
1,124
Texas
Sounds like this is a larger issue and Directv needs to address it! :)
 
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