Poor HD channels quality on Technomate TM-5402 HD M2 CI Super+

[digifan2014]

I was advised that to be able to watch IRIB channels (Hotbird 13E, 12437.00, H, 29900 3/5) I needed an HD receiver. So I purchased a Technomate TM-5402 HD M2 CI Super+. To my disappointment I noticed that when I was watching these channels the quality of the video streaming was very poor. Every few seconds the picture froze (sound was still audible) and then started working and this was happening with all the IRIB channels. I noticed that more or less similar problem exists with other none-IRIB HD channels as well. Does anybody know where the problem is? Is this common with watching HD channels on satellite receivers? Should I buy a different receiver and return the one I purchased? Your advice will be highly appreciated.


I should also add that I called a satellite specialist and he examined my dish alignment as well as cables and signal strength and found no problem with them.

My dish size is 80cm.
My location is Acocks Green, Birmingham.
Signal quality 70%-75%



Many thanks in advance

 

[KE4EST]

Have you got the latest firmware? Doing some research this receiver had that problem with the original firmware. Go to this site to get the latest firmware if you don't already have it.

http://technomatesoftware.co.uk/?dir=TM5000 series receivers/5402HD Series/

 

[digifan2014]

Thank you. I will give it a try.
Best wishes