Problems with Dishnetwork Site?

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
50,339
15,204
Northern VA

bhelms

"Wannabe Retiree"
Lifetime Supporter
Feb 26, 2006
7,787
838
Central PA
Yesterday I got the 404 error when trying to pay my Dish bill on-line. Couldn't get past the log in screen. Took several attempts to get there, but I finally did. Using IE11...
 

fishman316

SatelliteGuys Pro
Jul 31, 2011
429
193
michigan
The "my programming" issue is a known issue on dish's end. Has been reported to DIRT and dish. Been going on for a few months now with certain accts that once had a dtvpal attached to it. This is what DIRT told me. It seems ridiculous that it has not been fixed yet
 

dlharm

SatelliteGuys Pro
Pub Member / Supporter
Lifetime Supporter
Aug 5, 2009
1,038
67
So. Central Nebraska
I wish the "my programming" issue would get fixed--I've had to contact DIRT a couple of times to take care of programming for me. I get the loop to log in again after I click on My Programming. All other options on the left side of My Dish work as they should.
I haven't been able to get into My Programming since September 2013--very frustrating.:( Can't seem to get a real answer from anyone at Dish about the fix.
 

ClarkGable

SatelliteGuys Guru
May 23, 2010
145
33
NW Ohio
I can't even log in - don't even get to the login screen. I could a few days ago. Tried different browser, clearing cache, etc - no go. Problem is I have a PPV certificate that will expire this weekend. Maybe that's why I can't get in.
 

lparsons21

SatelliteGuys Master
Lifetime Supporter
Jul 17, 2009
8,904
6,280
Herrin, IL 62948
I got logged in, but my preferences are wrong and attempts to change them back to auto-pay and no paper just gave a message that the site was not working or some such and to try again later.

Looked a little bit later, and auto-pay is showing selected, but still paper billing.

I did notice that the new rates are showing in my programming now, possibly when they did the mass updating they hosed something a bit.
 

dlharm

SatelliteGuys Pro
Pub Member / Supporter
Lifetime Supporter
Aug 5, 2009
1,038
67
So. Central Nebraska
I got logged in, but my preferences are wrong and attempts to change them back to auto-pay and no paper just gave a message that the site was not working or some such and to try again later.
I get the same message and error here, and my preferences are messed up- and tried 2 times today--received something about "being unavailable" and to try later and would not let me change them back to what they were.

But "my programming" is good now as I can actually see what I have-- it's been 4 months since I saw my programming list.

My new bill is still the same as before--should be next cycle when my new pricing kicks in.
 

lparsons21

SatelliteGuys Master
Lifetime Supporter
Jul 17, 2009
8,904
6,280
Herrin, IL 62948
I tried again this AM. Site still hosed up.

Showed paper bill, no autopay and can't change it, get that same error message. Dish is supposed to pull the payment on the 23rd, we'll see if that actually happens.
 
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