Question for anyone who has received a refund after cancelling DTV

[Darrell S]

Just got a bill with zero balance due and Account Disconnected in large print.
It has line that says automated refund 82.00.
Should I expect on my credit card or will they send some kind of debit card?
My guess is option 3 They won't send me anything.

 

[NYDutch]

Just got a bill with zero balance due and Account Disconnected in large print.
It has line that says automated refund 82.00.
Should I expect on my credit card or will they send some kind of debit card?
My guess is option 3 They won't send me anything.

Refunding to the payment source, your credit card, is pretty common when a refund is offered. More commonly these days, is that your subscription continues to the end of the current paid period, but that does not seem to be the case here.

 

[John2021]

They told us they would send us a preloaded visa since we used our debit card. be prepared not to see the refund for 60 days . we live in a state where there forced to prorate services once there disconnected. since you used your CC i would keep an eye on that since they can't legally give you money back. as i am guessing they will refund your credit card.

 

[savarese04]

Refunding to the payment source, your credit card, is pretty common when a refund is offered. More commonly these days, is that your subscription continues to the end of the current paid period, but that does not seem to be the case here.

when i left, they gave me the option of now or at the end of the period.. i also got a prepaid card for the remainder even though i was a CC-billed customer.

 

[John2021]

when i left, they gave me the option of now or at the end of the period.. i also got a prepaid card for the remainder even though i was a CC-billed customer.

there sending us a pre loaded visa. we told em to cut it that second!!! the rep was like you won't be back will you!!! i said nope worst customer service on the face of this planet!!! though they wanted to know what we would be gaining by going with dish i just said the hopper 3 and explained it to her LOL