Questionable HR44 Behavior

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Blackloz

Blackloz

Thread Starter
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Aug 22, 2009
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Tonight I turned on the HR44 it was fine and after a few minutes I switched over to Bell for about 40 minutes. After I switched back to the HR44 it was frozen on the channel it was on. I switched it to the local NBC which ran for about 4 mins then also froze. I did a clear my box and after it came back I noticed every second or third channel in the guide was grayed out. After another 10 minutes the channels lighted up in the guide again and all appears to be working again. I thought for a minute the HDD was failing. Good thing I was recently pondering adding a 3TB EHD soon.
 
Blackloz

Blackloz

Thread Starter
SatelliteGuys Pro
Aug 22, 2009
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Minot,ND
No it's well ventilated
799a73045057df5ba8a9f4d1007d27fa.jpg
 
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Jvfan57

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Nov 28, 2015
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Bell? Are you in Canada?


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Blackloz

Blackloz

Thread Starter
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Aug 22, 2009
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Minot,ND
No Minot ND. But I'm a duel citizen and my wife is Canadian, we have a home their as well and both services work great here and their.
 
Blackloz

Blackloz

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Aug 22, 2009
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It's still freezing. It's only on live tv that I can tell. My recordings play fine.
 
Blackloz

Blackloz

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SatelliteGuys Pro
Aug 22, 2009
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Minot,ND
I'm sure the HDD is not why I'm seeing freezing on live tv but I've been looking into it and I think I'm going to replace the internal HDD with a 3 TB Western Digital Red or Black drive and keep the original drive in case this receiver has to go back to DirecTV.
 
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Jvfan57

SatelliteGuys Family
Nov 28, 2015
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Wouldn't you void the warranty by opening the Genie? Don't know if you can still return it if ever.


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Blackloz

Blackloz

Thread Starter
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Aug 22, 2009
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Minot,ND
I was reading up on it at the other site. They have step by step instructions. I don't deal with DirecTV anyway. I've always got my equipment from a local dealer. I will keep the original HDD just in case it ever does have to go back to DirecTV.
 
Jimbo

Jimbo

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I was reading up on it at the other site. They have step by step instructions. I don't deal with DirecTV anyway. I've always got my equipment from a local dealer. I will keep the original HDD just in case it ever does have to go back to DirecTV.
Then track down the real issue.

If it's not doing it on recordings, its not generally gonna be the HD.

LNB ? Power Insertor ?
 
Blackloz

Blackloz

Thread Starter
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Aug 22, 2009
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Minot,ND
The other receivers have no issues. So far tonight it's fine. I might reset the P.I. And see. I've wanted to upgrade the HDD for a long time. I wish I did it before I activated it.
 
Jimbo

Jimbo

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The other receivers have no issues. So far tonight it's fine. I might reset the P.I. And see. I've wanted to upgrade the HDD for a long time. I wish I did it before I activated it.
You didn't say you had other D* recvrs, what all is on the D* system ?
 
Blackloz

Blackloz

Thread Starter
SatelliteGuys Pro
Aug 22, 2009
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83
Minot,ND
HR44,HR24 H24. The HR24 used to freeze up from time to time as well. After I'd turn it on it would be frozen or black screen. As soon as I'd change channel it was fixed, where with the 44 when I change channels it would work but only for a few minutes then it would freeze again. There's no pixilation or signal break up of any kind and the recordings play back fine. When it does this the only thing that clears it up is RBR/Clear My Box.
 
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