R15 Caller ID

[joedekock]

My caller Id is not working on my R15. I know that this has been talked about before, but It has been quiet lately, and I am wondering if anyone else is having this issue yet. It did work after an upgrade in January for a while, but I noticed even by pressing the infamous red button to re-boot it, does not take care of it.

 

[davidrumm]

Do you have 25 calls on the list of calls? If so try deleting some. Mine stopped working but once I deleted them, it started working.

 

[carlosvic]

Mine has never worked

 

[ziolkojf]

Mine quit working twice since purchasing in mid February. The last time occurred after three, 1 ring unanswered calls from overseas. A message came up saying that I needed to request caller id service from my phone company. I powered off and disconnected power for about 15 seconds. When it came back up caller id worked.

 

[joedekock]

Do you have 25 calls on the list of calls? If so try deleting some. Mine stopped working but once I deleted them, it started working.

I tried this and it still does not work. I guess I should not be picky. It is a satellite reciever, to ask too much out of technology can cause frustration.

 

[Upgrade Lately?]

Try setting the DVR back to factory defaults. You will lose all of your recordings, but this fixed the disappearing caller ID problem for me.

 

[walker]

mine has never worked. i would like an answer to this also.

 

[joedekock]

Mine quit working twice since purchasing in mid February. The last time occurred after three, 1 ring unanswered calls from overseas. A message came up saying that I needed to request caller id service from my phone company. I powered off and disconnected power for about 15 seconds. When it came back up caller id worked.

I tried this.. and no luck.

 

[joedekock]

Try setting the DVR back to factory defaults. You will lose all of your recordings, but this fixed the disappearing caller ID problem for me.

I thought about that, I don't have a lot of recordings that I care about, but setting up my favorites list again would suck. And I think I would have to set up all my season passes again too. Oh well... I will live with it.

 

[joedekock]

Well I fixed it. I did the "Cold Boot" routine. I reset the whole thing and lost all settings and recordings. (I didn't have anything on there I needed). I set up all the favorites again, and went through all the season passes I needed. But the caller ID is working again.

 

[cpowell]

I have the same problem, mine actually worked for about a week. What is the "cold boot" method so I can try it?

 

[damaged]

Usually a cold-boot means to unplug the STB from the power, wait a few minutes (to allow drain), and plug it back in, I think he is referring to opening the card access door, and hitting the red button (which is really a warm hard boot/reset, that mimics a cold boot in most ways), and last, there is also a menu to 'Reset Everything' (which is a soft reset).

 

[cpowell]

Thanks for the info. I actually got it to work again like 2 minutes after that post. All I did was clear the number (there was only one...not full) that was in the list of received calls and it started working again.

 

[az_timeshift]

I've had this problem too intermittly and have found that if I disconnect the phone cord and re-connect it in the back of my R15 unit it will work for a week or two.