My RC71 remote keeps dropping the link to my C41 client which is located behind my tv. When it does that it controls the tv still but no response by the C41 till I hold the mute & enter buttons down. Not a bad solution but now I have to be doing that every week or every few days.
It first happened on my other C41 a few days after installation but I hardly use that box now, and have noticed I had to reprogram that one only once since. I have spoken to tech support a couple times about this now but can't seem to come up with a permanent solution. They've given me a couple more weeks to watch it & if it continues they will send out new remotes. Not sure if new remotes will help or should I be asking them to send new boxes?
Any thoughts or is anyone having similar problems?
It first happened on my other C41 a few days after installation but I hardly use that box now, and have noticed I had to reprogram that one only once since. I have spoken to tech support a couple times about this now but can't seem to come up with a permanent solution. They've given me a couple more weeks to watch it & if it continues they will send out new remotes. Not sure if new remotes will help or should I be asking them to send new boxes?
Any thoughts or is anyone having similar problems?