I tried searching through the forums, but couldn't find anything regarding this. At the same time, since I am new to Direct TV, perhaps I just don't know enough about it. Just got new installation setup about two weeks ago, but the Whole Home service doesn't seem to work.
When looking at Whole Home from the dvr, it says no dvr's detected. From my second hd receiver, the mini type one, it says the same thing. The dvr is hooked up to what i believe is called a dega apadter? Out of the wall, coax runs to a splitter. One end to the dvr, one to the dega adapter. The adapter has Ethernet plugged into my router. The wireless settings when looking at the dvr menu are setup as automatic, and I know the Cinema Plus works, so it is talking to my network (I think).
My other mini receiver does not have an ethernet port. It is connected to another kind of adapter, I thought the installer said it was something for signal strength, seems different then the one upstairs. I don't believe this has any ethernet connectivity available.
Hopefully I am making sense. I figured I would try here before calling them to see what the issue is. Thanks if anyone can help!
When looking at Whole Home from the dvr, it says no dvr's detected. From my second hd receiver, the mini type one, it says the same thing. The dvr is hooked up to what i believe is called a dega apadter? Out of the wall, coax runs to a splitter. One end to the dvr, one to the dega adapter. The adapter has Ethernet plugged into my router. The wireless settings when looking at the dvr menu are setup as automatic, and I know the Cinema Plus works, so it is talking to my network (I think).
My other mini receiver does not have an ethernet port. It is connected to another kind of adapter, I thought the installer said it was something for signal strength, seems different then the one upstairs. I don't believe this has any ethernet connectivity available.
Hopefully I am making sense. I figured I would try here before calling them to see what the issue is. Thanks if anyone can help!