Record to receiver error

[ipodbill]

When scheduling a program for my HR 21 to record using D's web site tv listing feature, i get a "generic error" Program doesnt record. HR 21 is connected to my home network and I have tested the units connectivity. What am I doing wrong? Does port forwarding need to be enable in my router?

 

[Jimbo]

When scheduling a program for my HR 21 to record using D's web site tv listing feature, i get a "generic error" Program doesnt record. HR 21 is connected to my home network and I have tested the units connectivity. What am I doing wrong? Does port forwarding need to be enable in my router?

If your talking about the DVR Scheduler on the D* website, it does NOT have to be connected to your internet, this is done thru the data thru the dish.

Make sure that you are logged into your D* account first, this is a must.
Then find your program you want to record.

Jimbo

 

[ipodbill]

I am logged into my account on D's website.

 

[jdspencer]

This looks more like a problem with the DirecTV website. There's no way the DVR scheduler can know whether your HR21 will record the show or not. Please give more details.

 

[ipodbill]

after logging into dtv's web site

 

[Jimbo]

Hmmm,
I haven't used it in a while.

I'll give it a try and see what happens.

Well, I went in and set up to record a show at 9:00pm tonight ( a few minutes from now) and it went thru fine.
Maybe they have it fixed now

Jimbo

 

[jdspencer]

The OP may have caught DirecTV in the middle of the latest site update.