recordings with no content or corrupted data

[lwh1993]

I'm finding a lot of my scheduled recordings at night are unable to be watched. I can't remember the exact error but it's saying something about lost data. Very frustrating. Any suggestions?

I have an HR-24.

 

[raoul5788]

There have been some reports of bad recordings. Some are attributed to channels that went missing for a short time so there was no data in the guide to support the recording. I don't know if that's what happened to you.

 

[OSD771]

Does it say no video/audio packets reveived?

Is it on the actual HR24? Or are you using a whole home set up?

 

[lwh1993]

Does it say no video/audio packets reveived?

Is it on the actual HR24? Or are you using a whole home set up?

Yes, it's on the HR-24 and its says no video/audio packets reveived

 

[MattJ2124]

The errors I have been getting are "this episode was canceled because the channel was no longer available (6)". This has been happening on recordings I have set at night for USA Network, MTV, E!, etc. I am contacting Direct because I am pretty sure I am paying a DVR fee, and yet, my episodes are being cancelled. I did hop over to the other talk site and people are having the same problem that I am having as well...

 

[Hutch1814]

Yes, it's on the HR-24 and its says no video/audio packets reveived

No video/audio packets is normally an easy fix. Reset the receivers with a RBR and then try it again.

 

[OSD771]

+1 ^ what he said. Red button reset. Msybe even a hard reset by unplugging.