I am on the phone with retentions and the lady messed up in placing me on a silent hold. I heard her asking someone about a red flag on my account and then commenting that I should be eligible for a free HD-DVR. (Mover's credited me half, she's trying to credit the other half and shipping.) Does anyone (stonecold?) know what to make of it? Will this screw up "moving" back to the current service address after the install?