Referral credit & cancellation

[SpaethCo]

If you sign up under the refer-a-friend program and the person who referred you cancels their service before the 10 months of credits are up, do you still get the remaining $10 credits?

Scenario: The person who referred my friend 5 months ago is now going to cancel. Will my friend stop receiving the $10 credits early because the person who referred him canceled, or will DirecTV pay out the remaining months according to plan?

 

[Claude Greiner]

The customer who signed up under the referal program should not be penalized, if the origional customer cancels their account.

The only time I believe credits are not issued is to the customer who referred the new customer if the new customer does not stay active 30 days.

 

[Jimbo]

I see no reason for the person that signed up withthe Refer a Friend plan to NOT continue getting his credits, there nothing saying the other person has to keep it as well.

Sent from my Samsung Epic using SatelliteGuys

 

[Joe Diamond]

It is a good question!

Retailers do get charged back the sales commission & installation fee if the new Directv customer cancels. Even if they die they are expected to pay. Nobody said they were free to die if they had a two year comittment.

Interesting question!

Joe

 

[Mr Tony]

you dont get penalized

When I signed up, I was referred by my sister. Well about 2 months after I got installed she disconnected (not by her choice if you get my drift) yet my credit still shows on the bill

 

[SpaethCo]

Thanks folks!