Remote Issue

[Richfunb]

I received the new Guide download at 2am yesterday for my HR44-200 receiver. Later in the morning when I attempted to turn on the receiver, the remote would not work for the receiver buttons, but did work for all the TV functions such as volume, etc. I turned on the receiver manually and received a message that the receiver was in power saving mode due to 4 hours of inactivity. I did a red button reset on the receiver and afterwards the remote worked perfectly for all the receiver buttons.

I figured that this was some kind of quirk related to the download and after watching TV for a few hours, turned off the TV and made sure the receiver was also off.

Today when I turned on the TV, once again the remote would not work for the receiver and when I turned on the receiver manually, again got the message that it was in power saving mode after 4 hours of inactivity(?). I did the red button reset again and again the remote now worked perfectly.

Has anyone else heard of this issue? I've had DirecTV for 22 years and never experienced this kind of problem. Any help or suggestions would be appreciated.

 

[raoul5788]

I haven't heard about the remote issue, but the power saving mode has cropped up once in a while on my system.

 

[Jimbo]

I received the new Guide download at 2am yesterday for my HR44-200 receiver. Later in the morning when I attempted to turn on the receiver, the remote would not work for the receiver buttons, but did work for all the TV functions such as volume, etc. I turned on the receiver manually and received a message that the receiver was in power saving mode due to 4 hours of inactivity. I did a red button reset on the receiver and afterwards the remote worked perfectly for all the receiver buttons.

I figured that this was some kind of quirk related to the download and after watching TV for a few hours, turned off the TV and made sure the receiver was also off.

Today when I turned on the TV, once again the remote would not work for the receiver and when I turned on the receiver manually, again got the message that it was in power saving mode after 4 hours of inactivity(?). I did the red button reset again and again the remote now worked perfectly.

Has anyone else heard of this issue? I've had DirecTV for 22 years and never experienced this kind of problem. Any help or suggestions would be appreciated.

Try turning the Power Saver feature off and see if that might be doing it. (that feature has only been around for about 4 years)

 

[Richfunb]

I just turned off the power saving option and we will see what happens in the morning. Thanks for the suggestion Jimbo.

 

[Jimbo]

I just turned off the power saving option and we will see what happens in the morning. Thanks for the suggestion Jimbo.

Its a thought ... hopefully it works.
Let us know.

 

[Richfunb]

Turning off the "4 Hours Of No Activity" feature worked. This morning the receiver turned on immediately, the remote functioned normally and the problem disappeared.

Thank you!