Remote problems

[Castiel0622]

Hey guys! New to the forums, I got home today from a trip out of the country and noticed that my remote doesn't work anymore. The first thing I did was grab my universal remote and see if that worked and it does. I changed the batteries in the hopper remote and it still doesn't work. I went into the menu then remote manager and it says sorry this device is not supported by the remote manager. The only thing I can do on the hopper remote is change the volume on my home theater system. I pressed the SAT button several time without any success.....any thoughts?

 

[MattG@DISH]

What is the remote model? Try going to the system info screen, unlink the remote, and re-link using the "pair" button on the remote.

 

[Castiel0622]

It's a 40.0 UHF I unpaired it but it will not pair

 

[Castiel0622]

It's a 40.0 UHF 2G

 

[mdavej]

Try again standing very close to the hopper and holding the sat button.

 

[356B]

Try again standing very close to the hopper and holding the sat button.

I had trouble pairing and ended up having to open the remote menu while pairing, that worked.

 

[Castiel0622]

Thanks for the reply, I changed the batteries and stood right next to the hopper, opened the system info menu and pressed the sat button and it didn't work. Tried holding down the sat button too.....nothing. I went into the remote manager and it says sorry this device is not supported by the remote manager

 

[gokartergo]

Take the batteries back out.. When you first put the batteries back in.. All four of the lights at the top should start to blink for a couple of seconds.. If they don't. Something is wrong with the remote..

 

[Castiel0622]

all of the lights flash except the dvd

 

[Castiel0622]

I checked the lights on my joey remote and only 3 of the 4 lights flashed (all flashed except dvd) but it works just fine

 

[kwindrem]

I had trouble pairing a remote to Hopper but got it to work by putting the remote on top of the receiver (within 10" of the receiver's antenna) during the pairing process.

The "remote manager not supported" is in reference to the remote that issued the last command to the Hopper, in this case the universal remote. Remote manager won't help anyway until the remote is paired.

 

[Castiel0622]

I had trouble pairing a remote to Hopper but got it to work by putting the remote on top of the receiver (within 10" of the receiver's antenna) during the pairing process.

The "remote manager not supported" is in reference to the remote that issued the last command to the Hopper, in this case the universal remote. Remote manager won't help anyway until the remote is paired.

Yeah I tried that still not working

 

[fuforums]

Yeah I tried that still not working

Did you ever figure it out?

 

[lucky86]

Try manually unpairing it and try to re-pair.

 

[fuforums]

Try manually unpairing it and try to re-pair.

If that's the hold sat, hold recall and zero, press volume up, press stop it doesn't work. I searched and tried everything. I've reset receivers, all other remotes will pair and unfair fine. All batteries are good. Nothing works. Apparently this had broken the remote. The lights work when you press a button and the TV volume works. Just no beeps on pairing.

 

[lucky86]

What about pairing a Joey remote to this hopper and seeing if you can back up it'd settings then try to push them to the non working remotes. May not work but just a thought.

 

[fuforums]

What about pairing a Joey remote to this hopper and seeing if you can back up it'd settings then try to push them to the non working remotes. May not work but just a thought.

If the remote won't pair you can't restore anything to it.

 

[charlesrshell]

Try manually unpairing it and try to re-pair.

lucky86, can you again provide the manual instructions to un-pair the remote? I know you posted it somewhere before but can't find it right now. Forgot to print it for future reference. I have your instructions to manually pair the remote. Thanks

 

[charlesrshell]

Yeah I tried that still not working

Any luck Castiel0622?

 

[3HaloODST]

lucky86, can you again provide the manual instructions to un-pair the remote? I know you posted it somewhere before but can't find it right now. Forgot to print it for future reference. I have your instructions to manually pair the remote. Thanks

http://www.mydish.com/support/program-remote-to-receiver-922

Sent from my iPhone 4S using Forum Runner