I received an SG 380 motor one week after it was ordered from Sadoun company. It was poorly packed for shipping, as it was not packaged in anything more than the thin carboard box from the manufacture. The box was torn in several places, and many scratchs on the motor housing. Obviously, Sadoun company is not responsible for rough shipping, but it is the norm nowdays, and most other companies will ship items in decent packaging. I had a few questions on the operation of this motor, as the instructions are adequate, but not very detailed. I was having problems with it functioning as described from the literature. I called them, and I was told ever tech was out on service calls, and someone would call in the afternoon, and of course, they never called back. Same thing happened the second day, even when I informed the sales person my questions were simple and would only take about 2 minutes. No return call.
I wonder what would (is going to), happen with warrenty issues. I would not recommend this company based on the lack of response of support concerning product functioning, and it is highly unlikely I will purchase anything else from them. I would rather give my business to a company that does appreciate it. Perhaps this occurrence is rare, I hope so, but for now it can't use my satellite dish system, which is not a tragety, but fairly annoying.
the best receiver I've ever owned. I stupidly left it with an ex thinking I'd get another one someday. They're no longer made, unfortunately. 
