Scott. I had 3 oclock installations also. Did you have Tim and Tye? If so, that wasn't there first install. When they was at my house last week I got the impression that they were the only 2 that worked for the company. Tim told me he was the owner. I also was not happy with the mess they left. I did not let them hook up the diplexor. Told them I wanted 2 separate lines to reciever, he tried to argue and I told him it wasn't negotiable. The day after install it rained and I lost signal. Had to go out and repeak the dish. Someone that didn't know anything about satellites would of gone running back to cable. Made the add cable runs about losing satellite signal in rain look true. I think Voom should use the 24" dish. I also have a Denon reciever and haven't had any of the problems with sound you talked about. I kept my digital cable to watch the SD channels and to have ppv. I just changed programmng to cheapest package they had. I figure I will try it that way for a few months and if we aren't watching cable much I can cancel it then. Also have to wait until WTIC and WTXX put up there permanent antenna so I can get all the CT channels without the cable. I canceled Dish last year because of the compression on SD.