SG2100 (motor won't move -- orange led )

[ldrumond]

Just setting up my gear for the first time. First read the faqs and posts for what seems like forever. Mounted 30" dish and motor, pointed it true south -- not at my true south sat (mistake). Hooked up my LU STB, got a green led on the motor, got the motor to move a couple of times, now it won't move.
Still have a green led, went up my tower and tried to manually reposition dish, motor doesn't budge, get orange led when I depress switch either east or west.
Anyone had this experience?

 

[PSB]

No, but you may want to re-set the motor, its done by using a paper clip the directions are in the manual, don't panic I am sure it will all work out : )

 

[ldrumond]

Peter it worked!! Can manually move dish -- however not getting any STB control.

 

[PSB]

May be a double dunt! You may have to do a factory reset on the box, hope not! You are sure you have the antenna set up to Motor (DiSEqC 1.2).

 

[ldrumond]

Yes, I've tried using the 1.2 setting which gives me east/west control via stb, (worked when I first wired the system up) then tried using the USALS setting, gotoX, nothing seems to work.

 

[PSB]

Wow, sounds like you need a factory reset, happened to me once and I reset both, so I don't know what fixed it but after I done that I have had no more problems, make sure there is no other receiver looped through as I have seen that cause conflicts because of the voltages.... I guess its a Pansat? Maybe a Pansat user can chip in!

 

[ldrumond]

Actually it's a new out of the box Fortec Lifetime Ultra, have tried re-powering the STB a number of times. Am thinking about checking the voltage at the dish end of the cable, doesn't seem to make sense that it worked then stopped.

 

[PSB]

Have you done a receiver factory default? If all else fails it may have to be done, if the motor works manually it may be a command problem hope it works!

 

[Mr Tony]

I'm assuming the cable you are using is good RG6 cable?

How far of a run do you have from receiver to motor?

 

[ldrumond]

Iceburg -- cable was in place, can't really vouch for it, may have to replace it just so that I can rule it out.
PSB -- STB wants a pswd in order to reset to factory defaults, can't seem to find it in the manual (which btw sucks )

 

[PSB]

I think the password will be "0000" (All Zero's) but wait until someone can confirm.

 

[Mr Tony]

0000 on Pansats....I think the Fortec uses the same

 

[ldrumond]

Yup Fortec is the same.
Gonna have to run new cable -- figure I'll start there.
Thanks guys.