SIR-TS360 Access code (1 Viewer)

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tec

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Sep 4, 2004
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I just bought the Ts360 on fleabay and only want to use the unit for OTA HD. I don't own a dish. When I power up the unit it goes to the installation screen looking for a satellite doesn't find it of course. At the main menu, I select the set dish option and it says the unit is locked and I need a 4 digit access code. How do I unlock the unit? Is there a master reset I can use and just use a factory default access code? It did come with a access card, do I just need a new card to unlock it?

Thanks
 
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Todd Humphrey

SatelliteGuys Pro
Oct 7, 2004
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Usually those parental access codes can be clear by the service provider. If you are not on the account, and(or) cannot get the receiver on line at all, you are in trouble. You may have lemon.
 
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tec

Member
Sep 4, 2004
9
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From Samsungs site:

To unlock your receiver, you need to enter your password. If you've forgotten your password, call your service provider .

Called directv customer support. Said I would have to have an account so they could reset my box. Looks like I'm out of luck. Would an activated good card work?
 

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
64,265
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NW Ohio - Buckeye Country
From Samsungs site:

To unlock your receiver, you need to enter your password. If you've forgotten your password, call your service provider .

Called directv customer support. Said I would have to have an account so they could reset my box. Looks like I'm out of luck. Would an activated good card work?

First, it has to be an active account for that rec.,Second, from what I've always heard is thet they don't have a way to reset your code, however, if you have a D* account, call them and have them activate it on your account as a second rec., then see if they can access your password, probably not, but may be worth a try, if they can get it opened then you can decide to un authorize the rec. when you want.

Good luck,

Jimbo
 

tec

Member
Sep 4, 2004
9
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Yeah, she tried to sell me a new account, have cable and would like to stay that way.
 

mcbeevee

SatelliteGuys Pro
Dec 28, 2004
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Have you tried any of the generic combinations like "1234", "1111", "5555", "6789"?
 

tec

Member
Sep 4, 2004
9
0
Yes. 1000, 2000, 9876, 0001. Frustrating.

Will a new card work or is the unit tied to the current card I have?
You would think there is a master reset somewhere on this thing.
 

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
Yes. 1000, 2000, 9876, 0001. Frustrating.

Will a new card work or is the unit tied to the current card I have?
You would think there is a master reset somewhere on this thing.
Find a friend that has a Directv account and have them add the receiver to their account then Directv can clear the password off the receiver, it should cost $5 or less to temporarily activate it.
Your only other recourse is to try and get your Ebay seller to get the password.:)
 

icstephen

SatelliteGuys Pro
Aug 4, 2005
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Canton, Oh
did you get it from an individual on ebay? you could try to contact them, I know that can be a loosing battle on there but just a thought.
 
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