I searched sling box found some hits but am not sure if this is the appropriate forum...well had been successfully using a slightly used sling box solo I bought with my Directv HD DVR. Was using in the house network and over the internet, all through my router of course. Well I bought a new Directv RF Remote controller from Directv (which is working fine with reveiver BUT when I log in to the sling player software on any pc (in home or internet viewing) the remote icon in the upper right corner doesn't respong, actually the remote appears on the left like it shoudl but the only butons that work when you click on them are the mute and input buttons! You can view the video ok but the channel and guide can't be changed remotely. Any thoughts? Guess logic would dictate that it's got to do with the Rf remote since the IR remote when previously hooked up didn't result in this problem.I tried calling sling bos, called the CS# 877-467-5464 several times today no one ever picked up!Thanks!By the way I did reset the sling box but it didn't make a difference. Since the box has an IR cable does that mean only IR remotes will work? or should I remove the IR cable and try it then? Anyone run into this?