Software upgrade for the ViP 211/411 receivers

RandallA

RandallA

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From the Tech. Portal:

02/22/2006: 1100 Software Version L2.63 for ViP 211/DISH 411

Effective Thursday, February 23rd, Engineering plans to spool the FULL PHASE of software version L2.63 for the ViP 211/DISH 411 receiver. This is primarily a non-forced maintenance release available at ALL satellite locations.
At this time L2.63 will be the valid software version for the ViP 211/DISH 411.

I hope it fixes the audio with the digital output.
 
waltinvt

waltinvt

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NR2D said:
Hope it doesn't mess somethng else up!!!:(

Rich Dunklee
NR2D

Based on Dish's track record there's a good chance it could get worse before it gets better.
 
RandallA

RandallA

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NR2D said:
Hope it doesn't mess somethng else up!!!:(

Rich Dunklee
NR2D


LOL!

There are 3 problems that I'm aware of for the 211s and 411s:

* The HDMI port
* The digital audio output
* Caller ID showing "out of area" instead of the number.
* Black screen of death, no video and no audio.

Let's see what they fix and what else they break.

Edit: added the black screen of death problem.
 
Last edited:
Kirby Baker

Kirby Baker

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May 19, 2004
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RandallA said:
LOL!

There are 3 problems that I'm aware of for the 211s and 411s. The HDMI port, the digital audio output and caller ID showing "out of area" instead of the number. Let's see what they fix and what else they break.

What digital audio problem? I've also never seen anything wrong with my CID info on my 411, is it only from certain sources (cell phones for instance) that it screwing up?
 
RandallA

RandallA

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Kirby,

Some receivers have problems, some don't. My 211 doesn't have the HDMI problem but it has the digital optical output and caller ID problems. When someone calls, it just shows "out of area" sometimes. It's possible that it's only from cell phones, I'll keep a closer eye on that. The digital optical output has a delay in the audio. If you turn on the volume on the TV and your A/V receiver you will hear an echo because of the delay.

Again not all the receivers have the same problems but these 3 are the ones that I've read about in different forums.

Oh, I forgot the main problem the "black screen of death". NO audio and no video.
 
K4LK

K4LK

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RandallA said:
LOL!

There are 3 problems that I'm aware of for the 211s and 411s. The HDMI port, the digital audio output and caller ID showing "out of area" instead of the number. Let's see what they fix and what else they break.

What about the no video with sound that I've seen twice on the 211. Why is the caller id history cleared out every night (or every time I turn to box 0ff (standby))?
How about the EPG search history? It's also cleared out at night.
 
H

hffernandez

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Mar 22, 2004
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Talked to a CSR today and told me they are aware of the software glitch for the dreaded black screen of death with audio. As for me this happens frequently and have been rebooting and unplugging since the first of week of Feb. Mine happens I've noticed while watching OTA channels. They took off $5.00 (receiver fee) for the next two months for the inconvienience. They were also willing to replace receiver but couldn't guarantee this would fix the video problem. Caller ID and HDMI work, seems fine but using component because it looks cleaner.
 
Suppafreak

Suppafreak

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Feb 9, 2006
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I hope they fixed the HDMI and digital audio.

Can I initiate the upgrade manualy or it has to start at certain time?
 
RandallA

RandallA

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Suppafreak said:
I hope they fixed the HDMI and digital audio.

Can I initiate the upgrade manualy or it has to start at certain time?

Just make sure the receiver is turned off. I've read before that doing a check switch might start downloading the software update. I've never tried it though. Since it's going FULL PHASE you will get it soon.
 
K

kevcar0603

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Jan 25, 2005
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Anyone else get theirs? Mine doenloaded and I still have the audio sync problem.
 
RandallA

RandallA

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I was hoping that problem will get fixed. I'll have to wait until tonight when I get back from work and install the upgrade.
 
RandallA

RandallA

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Well, got L2.63 and I don't know what the heck they fixex or added. The digital audio output delay is still there and the caller ID still shows "Out of Area". Hopefully they fixed the black screens.
 
dlm10541

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Initially I thought audio synch was fixed however on going back to it last night found it was only better not fixed. I can adjust lip synch in a video processor I use. Before the update it waqs impossible to adjust
 
timfouts

timfouts

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Got the update. I did not have the lip synch problem nor have HDMI problem as I use component. Black screen has been a problem for 2 weeks. Will wait and see for the black screen cure. I don't worry about the caller ID as I don't answer the phone if I'm in the theatre. If it's important, they will either leave a message or call back. I have to use the phone at work, I refuse the phone at home.
 
hammerdown

hammerdown

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Dec 14, 2005
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After a few weeks of using my 211, I just had my first Black Screen experience, even with L263. I was watching ESPN2HD and had rain fade breakup, the picture froze and the audio continued normally. I changed to several different channels, but they all came up Black Screen with normal audio. Power off/on did not fix, had to pull the power plug from the wall.

Hammer
 
Trev19

Trev19

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Jan 13, 2006
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I had no HDMI or Optical Audio Problems, but black screen occured numerous times before.
 
jerryez

jerryez

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I do not even waste my time powering down, I just pull the plug and let it start over. It still takes from 10 to 30 minutes to find the signal and lownload the guide.
 

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