Speed TV HD (1 Viewer)

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activ8

Thread Starter
SatelliteGuys Family
Jul 14, 2004
59
0
I pay out of my nose for everything HD, I got up to platinum HD.
however my speed channel is not in HD.

I live close to Memphis, TN.


I have a 1000.4 setup and get 110 / 119 / 129 / 61.5

Should I call dish about this ?

Activ8
 
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thedamaja

SatelliteGuys Pro
Feb 6, 2007
444
0
South Bend, IN
If you get it in SD yes. Does Speed HD currently appear in the guide in red when looking at the all channels list?

You could try a reboot before calling, hold down the power button on the receiver until it restarts. Most likely you will need them to send a "authorization hit" to your receiver.

Not that it matters but if you're receiving a 110/119/129 & 61.5 you most likely have a 1000.2 with 61.5 wing dish not a 1000.4 which is 77/72/61
 

activ8

Thread Starter
SatelliteGuys Family
Jul 14, 2004
59
0
Shows up RED as being a subscription channel.
I have platinum HD... figured Speed was included
 

Lt Disher

SatelliteGuys Pro
Feb 26, 2009
550
19
Iowa
You say you have Platinum HD, but you fail to mention your base package. You must have the 200 or above package for Speed. Speed is not part of the Platinum package.
 

activ8

Thread Starter
SatelliteGuys Family
Jul 14, 2004
59
0
I have Top 250.. with platinum HD ! ;) I needs to see my F1 in Hd !
 
Last edited:

activ8

Thread Starter
SatelliteGuys Family
Jul 14, 2004
59
0
I called and talked to the most wonderful lady.... pinged the receiver and now I got speed in HD !!!
Wohooo
 

crimpshrine

SatelliteGuys Pro
Sep 10, 2007
454
0
NC
Good to hear activ8! It sucks that you should have been getting it all along and didn't know but at least you have it fixed in time for the race! :up
 
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JayStil

SatelliteGuys Pro
Feb 1, 2007
596
24
Glad you got a nice CSR. I usually try to avoid talking to one. ;)

In your situation I would've told the automated dishbot "Error Message" , when asked what message number say "014". When it asks if it's a channel you normally receive say "Yes". It'll then send a rehit.

Been through this many times with my RV receiver when it's been disconnected from the dish for too long.
 
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