Still having issues with :29 and :59 past the hour freeze/pixilation

[DISH Software]

All,

We are currently investigating this issue and will be working to get this resolved as quickly as possible. If you are experiencing freezing/pixelating at :29 and :59 past the hour, please send us a PM including your account number. If you have multiple Hoppers and this is only occuring on one of them, please include the receiver CA ID number for the Hopper being affected. (Menu 2x / System Info button on front panel)

Thanks for the feedback everyone!

 

[3HaloODST]

Just another reason for me to hold off on upgrading from my 722.

I dunno, I've seen people with 722s, and personally seen it on my 722k, that the issue can and does exist on other receivers as well.

 

[gadgtfreek]

I dunno, I've seen people with 722s, and personally seen it on my 722k, that the issue can and does exist on other receivers as well.

Yepp.

PM sent to Dish SW team

 

[thomasjk]

PM sent to Dish SW team.

 

[KAB]

Just another reason for me to hold off on upgrading from my 722.

It happened on my 722K as well, but I only noticed it once when I went looking for it.

 

[dare2be]

Well, my non-k 722 has yet to experience it. I've been looking for it since it was first reported.

 

[KazooGuy]

My 722K and 211K does this as well.

 

[DISH Software]

If you are seeing this on other receiver models, feel free to send a PM as well. Thanks!

 

[KAB]

If you are seeing this on other receiver models, feel free to send a PM as well. Thanks!

This is far from an exclusive Hopper problem:

http://www.satelliteguys.us/threads...-of-the-hour?highlight=top+bottom+of+the+hour

 

[DishSubLA]

This has been happening since the Hopper was first released. It's not fixed yet, so I wouldn't hold your breathe that it's going to be fixed any time soon. I for one am getting pretty tired of it. It never bothered me too much before, but it's getting more and more annoying the longer it goes on without getting fixed.

-Todd

Exactly! It seemed tolerable the first few times and often Dish fixes these things soon enough, but it is now really affecting my enjoyment of TV watching and I miss vital climax action and dialog. I have almost no patience for it now.

 

[DishSubLA]

This is far from an exclusive Hopper problem:

http://www.satelliteguys.us/threads...-of-the-hour?highlight=top+bottom+of+the+hour

Yeah, I saw that thread later. I have to say that I never had this problem with our 722, 722K, or 922. I noticed only after we switched to the Hopper.

Off topic but my uncle's Hopper when black and had to rebooted twice during the big boxing match last weekend. The guys there were pretty upset when it occurred.

 

[GaryPen]

...but it is now really affecting my enjoyment of TV watching and I miss vital climax action ...

 

[3HaloODST]

Uhh...

 

[gadgtfreek]

 

[fastamx79]

Just checking in to say I have this issue as well. Had it on my 722 prior to upgrading to the hopper when it was first released, but it is much worse now. It is very annoying to say the least

 

[DISH Software]

If you are experiencing this issue, please send us a PM including your account number as well as the receiver CA ID for the receiver having the problem. Thanks!

 

[JerryDowning]

I didn't notice it as much when the networks ran commercials at those times but it's a bit different now.

 

[John Kotches]

This is far from an exclusive Hopper problem:

http://www.satelliteguys.us/threads...-of-the-hour?highlight=top+bottom+of+the+hour

the problem is that this is supposed to be the most capable DVR platform that dish has ever used. my guess, since they have gone so long without a fix for it, is that it is a shortfall of system resources that cannot be easily fixed.

Too bad we can't login and look.





Sent from my MB855 using Tapatalk 2

 

[thomasjk]

This issue is being reported for the VIP boxes also.

 

[KAB]

This issue is being reported for the VIP boxes also.

Yes...might want to read back in the thread a little.