sw21 switch problems

[devils ridge]

I am having a problem with my sw21 switch. I have a dish 500 system and had to replace my receiver with a DP311. After I installed it it says check switch. I have replace the switch 2 time now with the same results check switch. If I swap the coax at the switch I can get either sat 110 or 119. I have replaced all the coax cable with new rg-6 and the switch still will not switch on its own. Anyone ever had this problem?

 

[manteca]

your lnbs are legacy or DP or DPP? you need legacy lnbs for the sw21 to work correctly, if they're DP, you need a DP21 switch

 

[Mr Tony]

If you have a Twin LNB you dont need the switch
Twin-one giant LNB
Duals or SIngles-2 separate LNB's that if you take one off leaves the other

 

[devils ridge]

I am not sure if it is legacy or dp but it is a duel. This is a older dish 500 and has worked with a sw21 switch for years.

 

[manteca]

This is a older dish 500 and has worked with a sw21 switch for years.

you forgot to mention that, so, i think is a legacy, maybe twin or quad. what you get on the screen when you perform the check switch? menu, 6, 1, 1, check switch, test

 

[devils ridge]

It will not so a check switch test. It starts a test then the screen goes blank and starts to aquire single. I do not see the one I have in your chart. When you take the housing off it looks like 2 single dish pro lnb in it.

 

[manteca]

can you connect one lnb output directly to the receiver and perform a check switch test completely? just to verify what you get on the screen

 

[TimberWolf]

I do not see the one I have in your chart. When you take the housing off it looks like 2 single dish pro lnb in it.

If it is a one piece unit, you shouldn't need a 21 switch at all
do you have a pic of it?

did you get a 311 or a 311k?