Switch to Joey4?

[nyrfan1]

I have been a DISH customer for over almost 30 years. My main problem is that I bought a 4K Joey that no longer recieves 4k (because they changed to 4K HDR which the 4K joey doesn't accept. Is anyone have the Joey4 and could you tell me how you like the interface compared to the regular non android interface that the old Joeys and Hopper have? Please help!!!

 

[navychop]

Not that you have much choice.

 

[slow_poke_pete]

The PQ pops aswell verses the 4k joey it's android based also and you get youtubes in the bedroom to .The joey 4 has a different chipset than the 4k joey to.

 

[LQQK]

I traded my 4KJs for the J4s, because they have PIP. I use the MULTI-VIEW feature every day.

 

[slow_poke_pete]

I traded my 4KJs for the J4s, because they have PIP. I use the MULTI-VIEW feature every day.

Happy that they added the multiview to the joey 4.

 

[tsunami2311]

Would like to replace my two joey 4k with Joey 4, but they wont let me cause "need" to get hopper plus and to get hopper plus I would have to drop 2nd H3

 

[n0qcu]

Would like to replace my two joey 4k with Joey 4, but they wont let me cause "need" to get hopper plus and to get hopper plus I would have to drop 2nd H3

There is absolutely no reason to drop the 2nd H3 to get a Hopper plus the second H3 will work just like it does now. You just need to go through retention to do it you can't go through a normal CSR.

 

[slow_poke_pete]

Would like to replace my two joey 4k with Joey 4, but they wont let me cause "need" to get hopper plus and to get hopper plus I would have to drop 2nd H3

I call Bullsh!t!!! I have a hopper 3 and 2 joey 4's with no frigging hopper plus . Pay the 100 bucks and they will come right out and install it for you!!!

 

[slow_poke_pete]

There is absolutely no reason to drop the 2nd H3 to get a Hopper plus the second H3 will work just like it does now. You just need to go through retention to do it you can't go through a normal CSR.

Might just buy the joey 4 from solid signal and not have to deal with the dish twits other than activating it

 

[LQQK]

I have a hopper 3 and 2 joey 4's with no frigging hopper plus.

I have the same setup.

 

[Scott Greczkowski]

You don't need a Hopper Plus. The reason why they want you to have one is so all your TV's have the same interface.

With that said now that Multiview is available there is no reason not to get a Hopper Plus as it is a very good product now.

 

[jsmit86]

The Joey 4s are very good. My only small complaint about the Joey 4s and the Plus (which I only had for a few days), is that the output is flagged as HDR 100% of the time. This will force your TV to use the same HDR settings for SDR content, which can result in a less than ideal picture.

Ideally, when watching SDR content, you will likely not have the TV at full brightness, just for one example. This will save wear on the TV. Your color and contrast settings should be for the best SDR content.

When watching HDR, content, you may want to allow the TV to use 100% of the backlight/brightness. The HDR content will limit that if the content is not supposed to be bright.

The solution to this issue is to set your TVs HDMI setting to enhanced, etc.
only when watching HDR Content, and make all of the setting adjustments independently for for each content type. A minor inconvenience.

The alternatives are to either adjust your picture settings every time you change from HDR to SDR, or just put up with the same settings for both types.
I suspect this is what most people will do, not understanding the difference.

Labels by TV Brand

• • Sony: Enhanced Format or Enhanced Format (Dolby Vision / VRR)
  • Samsung: Input Signal Plus (older models use HDMI UHD Color)
  • LG: HDMI ULTRA HD Deep Color
  • Vizio: Full HD Color
  • Philips / Panasonic: HDMI Ultra HD / Mode 2 (2.0)

 

[tsunami2311]

I call Bullsh!t!!! I have a hopper 3 and 2 joey 4's with no frigging hopper plus . Pay the 100 bucks and they will come right out and install it for you!!!

Note I have Two H3 (not one H3) and and 2 Joey 4k

Last time I inquired about this was like year 2 ago? they where gonna give me 2 H plus and 2 joey 4.0, was all confirmed and scheduled, 24h I got call from some Tech manager saying they can't Two H plus as it wont work with two h3 setup, I said fine just give me send the guy with the two joey 4.0 to replace Joey 4k or send them to me and I will do it, guy said they send tech. 2 days later they tech came, told him I was waiting for two joey 4.0 to replace two joey 4k I have, he told me he his work order was to replace two joey 4k with two joey 4k.

I have not tried since. If I can get them to replace two joey 4k with two joey 4.0 and for free, cause I not gona pay for any HW upgrade not after 25+ years more inclined to cancel dish

 

[HipKat]

I call Bullsh!t!!! I have a hopper 3 and 2 joey 4's with no frigging hopper plus . Pay the 100 bucks and they will come right out and install it for you!!!

Dish will not create a work order to install Joey 4s without a Plus. I just tried last week, so you either bought yours from a third party, or the tech didn't install the Plus, or you removed it.

 

[LQQK]

Dish will not create a work order to install Joey 4s without a Plus. I just tried last week, so you either bought yours from a third party, or the tech didn't install the Plus, or you removed it.

I had my 4KJ's replaced with J4s in June. They didn't swap my H3 for an H3+.

 

[jsmit86]

Dish will not create a work order to install Joey 4s without a Plus. I just tried last week, so you either bought yours from a third party, or the tech didn't install the Plus, or you removed it.

The agent may only do the work order that way, but they can install the Joey4 without the plus. Or.... they can install the plus, and then remove it.
I did that on the TV with the Hopper3. At that time, the plus did not support PIP or Multiview. Now, the plus will support that, but it will force 4K HDR flagged output for all content. The only way to avoid that issue is to disable HDR on your HDMI input unless you are actually watching HDR content.

 

[navychop]

They didn't swap my H3 for an H3+.

Different animals. H3+ attaches to the H3 and acts like a streamer. Etc.

 

[LQQK]

Different animals. H3+ attaches to the H3 and acts like a streamer. Etc.

Did not know that. Wonder why they didn't offer or install the attachment.
I H8 the guides on the J4s...

 

[slow_poke_pete]

Dish will not create a work order to install Joey 4s without a Plus. I just tried last week, so you either bought yours from a third party, or the tech didn't install the Plus, or you removed it.

bought my hopper 3 from solid signal with 2 joey 4k then i upgraded to the joey 4 buying two of them off of dish directly since they were the cheapest place to get em!!! i had the protection plan they came out and hooked them up and activated em with no issues and no hopper plus. to this day they tell me if i have a smart t.v. i don't need a hopper plus. and this was before the multi view was added to them also. that might have had something to do with it..

 

[HipKat]

I had my 4KJ's replaced with J4s in June. They didn't swap my H3 for an H3+.

The Hooper+ (Not Hopper 3+) is an add-on, not a swap for another Hopper

The agent may only do the work order that way, but they can install the Joey4 without the plus. Or.... they can install the plus, and then remove it.

That's what I posted; however, Dish tracks Hopper+ by IP to make sure they are installed and corrected, and offices are updated on which are not.