If you are new to this, and I think you are? You need to have the 920 on a horizontal polarity channel. In this case, on the G10 satellite, the even channels are horizontal polarity. When you do a scan with the Pansat, watch the meter as it scans the H = horizontal scale, when it's over, change the channel on the 920 remote to an odd # channel, while continuing to watch the meter on the Pansat, which should now be on the V = vertical scale. When it's over, change the channel on the 920 remote back to an even channel, while watching the TP = transponder readings at the bottom of the page, it will have an H next to it. When it changes to a V, change the channel on the 920 to an odd channel to finish off the scan. When it's complete, you should have channels to watch, including 4 Outdoor channels, 2 for east and 2 for west, and of those 2 will be regular audio and 2 will be AC-3 audio.
Just remember to watch a channel, your 920 will have to be on the correct polarity for the channel you want to watch. It will seem like a pain, because you have to stay with it, and watch it, but in the long run, it's worth it. Hope this explanation isn't to confusing and you can get it to work? Enjoy!