This might be it

[JonE]

This could be the last weekend I have Dish Network unless a miracle happens with money. I am on a 2-year commitment so I know its not going to be cheap. I just wonder how much the actual cost will be when I do cancel. Or if I could somehow find a way to remove the premiums (including the HBO-Starz deal) to make it a little cheaper monthly and not have to pay termination charges since I'll still be under contract. Just not with any premiums.

 

[Bob Haller]

Try e mailing CEO@ECHOSTAR.COM

Given the drop in sub numbers keeping you in a cheaper package will likely be better than losing you forever.

The economy is a real drag. be prepared to explain what happened like job loss, hours cut etc

best wishes for better times ahead

 

[RandallA]

You could drop the premiums and more without affecting your contract. There's a minimum package that you have to subscribe. What package do you currently have?

 

[theoak]

And even if he was like on a "Gold" package and drops to a "Bronze", the worst that they can ding him is the $5 "service fee" no?

 

[JonE]

I'm on HD Absolute with the 4 premiums for $40. I got on the HBO/Starz 3 months free promotion, and those 3 months are up. My bill went from about $55 to $95 a month.

 

[Slamminc11]

so just drop the premiums!?!?

 

[JonE]

I did just that and saved $40. Now down to about $45 a month. Even with the upcoming price increase and eventual switch to Turbo it won't be near as bad.

 

[jas3443]

Can you remove the premium channels through your account online or do you have to call customer service??

 

[JonE]

I called customer service to do it, and they were very helpful and quick about it. But you could feasibly do it online.

 

[old corps]

I called customer service to do it, and they were very helpful and quick about it. But you could feasibly do it online.

No, to cancel anything you have to call. You can only add programming online.

Ed

 

[sethwell]

No, to cancel anything you have to call. You can only add programming online.

Ed

you can cancel programming also. i have canceled the superstations, starz, cinemax and the platinum hd add on. you can cancel them online.

 

[Mo Fly]

No, to cancel anything you have to call. You can only add programming online.

Ed

i cancelled hd platinum online

 

[ryotgz]

i cancelled hd platinum online

I cancelled HD platinum online via chat during the 3 free months promo. They even said they will keep it on and auto turn it off at the end of the 3 months.

 

[Sileny Jizda]

Just cut a smokeload of programming yesterday online. The only thing it wouldn't let me drop down to was locals only. Have to call in for that much of a cut from what it said.

 

[M Sparks]

No, to cancel anything you have to call. You can only add programming online.

Ed

Not true. And if the automatic thing doesn't work, there's chat.

I will never call DISH again...using chat is so easy and quick. The guy I had was polite, did what I asked, and did it right. No sales pitch, no inane BS.

 

[mikenewy]

Do it online, go to programing, its easy.

 

[Photog_7]

I'm on HD Absolute with the 4 premiums for $40. I got on the HBO/Starz 3 months free promotion, and those 3 months are up. My bill went from about $55 to $95 a month.

If you're trying to cut expenses and live on a budget, don't switch from Absolute HD! You won't be able to get it back, because they don't offer it any more unless you are one of the lucky ones who already have it. $29.99 + $5.00 for the locals comes out to $37.44 with taxes where I live. I guess you're paying for an extra receiver or a DVR fee to get it up to $45. Luckily, I own my Vip 211 and external hard drive, so I don't have to pay any monthly fees for the DVR. The Absolute HD package is VERY inexpensive for what you get. Don't make a decision that causes you to lose it forever. I'll keep Absolute HD until Charlie takes it away from me, at which point I'll probably drop Dish entirely and buy a free-to-air receiver and OTA antenna. It's getting to the point where many of us have to watch every penny, and pay tv is a luxury, whether we admit it or not. I know people who don't own a TV, and actually still enjoy life.

 

[johnch]

write ceo@echostar.com

If you have financial problems but really want to stay with Dish write the above address and tell them your problem and ask for help. I did and get some personal help.

JC

 

[aquaman67]

I been thinking about dropping the movies from AEP. Can someone explain in detail how to drop programming online. I'm not understanding it. Do I just uncheck what I don't want?

 

[KE4EST]

No, to cancel anything you have to call. You can only add programming online.

Ed

That's the way it used to be but not anymore.