Time to get returned reciver credit

M

MacKenzieIII

Thread Starter
SatelliteGuys Guru
Dec 1, 2003
131
0
Ridgecrest, CA
Okay well when I upgraded to the 622 I was offered a $25 credit for returning my 311. And since I figured that the 311 wasn't that valuable and I didn't want to bother with ebay I sent it back. But now it is about 20 days later and still no credit on my bill. Any idea what the standard time to get my credit should be? I could call a CSR but they are usually the last place to go for a correct answer.
 
R

rdinkel

SatelliteGuys Pro
Jul 13, 2004
1,678
3
Woodland Park, Colorado
They will you tell you that it will take up to 45 days. After 45 days, I insisted that I be given the credit. I had kept a copy of the UPS tracking data that showed when Dish received the returned receiver. Based on that info, they finally gave me credit. Good luck.
 

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