Okay well when I upgraded to the 622 I was offered a $25 credit for returning my 311. And since I figured that the 311 wasn't that valuable and I didn't want to bother with ebay I sent it back. But now it is about 20 days later and still no credit on my bill. Any idea what the standard time to get my credit should be? I could call a CSR but they are usually the last place to go for a correct answer.