I'm experiencing a problem opposite that of alexnew's, but just as frustrating. I received my activation code immediately. In fact I've received about 3 emails with the activation code. Problem is, I haven't received my hardware. Also paid by PayPal, immediate payment to TT for $125, yet after almost 2 weeks my order still shows as pending (this is for the XM Direct complete pkg, not TraxCatcher). Total includes $15.50 for "Priority" shipping. Have logged a ticket and was told that they would check with shipping... no further response or change in status. Anyone else experience similar problems?