Im 19 months into the 24 months and trying to get the best 'deal'. I talked to retentions and offered a few discounts for 12mo, and 15mo, etc. Havent pushed the thing on the new HR44 yet (since I know DTV cant guarantee HR34vsHR44) but anyhow was just hoping for some tips to maximize the deal, things I can say, or should ask for
Thanks guys!
I really think its what direction directs focus is towards customer
service at that specific time.
Ive been with them since 1997..Ive seen the customer
service pendulum swing back and forth depending upon
where they are with subs.
I almost left them last month. Out of contract
and less than stellar customer service.
They finally did something for me to stay.
But really nothing worth speaking of.
I was out of contract and wanted to upgrade to the HR44.
No discount nada. Not until I finally went through
with shutting down service did i get a break.
No free upgrade..100 off an HR 44 which
I paid 375 at solid signal for.
I probably should have stayed gone and returned
when they really wanted me back.
Its all good though...I do love my sports packages.
Plus with my dad turing 87 this August, not
sure how many more sundays we will watch our
beloved/wretched Ny Jets...