equipment: hd-h20-100, b-band converter, au9s slimlime dish
out of the blue i lost my sat signal which had previously been extremely strong (95-100 on most transponders). running a system test resulted in a message that the receiver/tuner failed. i happened to have my old receiver on hand which i used to test the cable line in an effort to rule out problems with my new receiver. the old receiver failed the test as well - the system test was the same: receiver/tuner failure.
i was reluctant to mess with the dish positioning, especially considering that the level bubble on the mast still showed a perfect plumb. directv told me that it would be more than a week before they could send someone out - in the meantime i checked out my signal each day hoping that the problem would resolve itself. and, low and behold, about five days later it did! perfect reception once again despite not doing anything to the system. but now, after about a month, the signal has disappeared again and the system test is once again showing receiver/tuner failure.
no bad weather, no excessie winds, no overcast skies. so what's the problem? is this an issue that others have had? do i need to run a new cable? perhaps insert an inline signal booster? or could it be that i have a short ot other problem with the lnbs on the dish? all connections appear secure!
any help would be greatly appreciated.
out of the blue i lost my sat signal which had previously been extremely strong (95-100 on most transponders). running a system test resulted in a message that the receiver/tuner failed. i happened to have my old receiver on hand which i used to test the cable line in an effort to rule out problems with my new receiver. the old receiver failed the test as well - the system test was the same: receiver/tuner failure.
i was reluctant to mess with the dish positioning, especially considering that the level bubble on the mast still showed a perfect plumb. directv told me that it would be more than a week before they could send someone out - in the meantime i checked out my signal each day hoping that the problem would resolve itself. and, low and behold, about five days later it did! perfect reception once again despite not doing anything to the system. but now, after about a month, the signal has disappeared again and the system test is once again showing receiver/tuner failure.
no bad weather, no excessie winds, no overcast skies. so what's the problem? is this an issue that others have had? do i need to run a new cable? perhaps insert an inline signal booster? or could it be that i have a short ot other problem with the lnbs on the dish? all connections appear secure!
any help would be greatly appreciated.