I can tell you this much: they will have one fewer Latino subscriber after I switch base packages. Welcome Pack does not qualify for Latino Bonus Pack, so I could not keep that add-on even if I wanted to do so.
I can tell you this much: they will have one fewer Latino subscriber after I switch base packages. Welcome Pack does not qualify for Latino Bonus Pack, so I could not keep that add-on even if I wanted to do so.Do we know what the number of Latino subscribers is? It looks to me like Dish is making up the $5 price reduction with the $5 they're no longer paying Univision. A fair trade-off I would think. Subscribers don't pay the $5 and Dish doesn't either.
Okay, so it is not quite as bad as I thought. The elimination of the $5 per month Univision credit for Latino Bonus Pack comes with a $5 per month reduction to the regular price, so the price of that package remains the same. However, the new wrinkle is that there will be a $3 per month increase for Flex Pack, and a chance to get grandfathered for a $4 per month savings on Welcome Pack by switching before the deadline. I have always said that any price increase on Flex Pack would cause me to switch back to Welcome Pack, and the incentive to go ahead and switch now is greater than it has ever been. If I get to keep the separate $10 per month credit for 12 months that Dish agreed to give me, even after switching to Welcome Pack, then that would be a significant reduction to my Dish bill for the remainder of the 12 months until that credit runs out.
The way I read the chart in the other thread, your price will go up by $3 per month to the new price of $25.99 per month. However, anyone who switches to Welcome Pack after 1/15/2019 would pay $29.99 per month, so existing subscribers (or those who switch before the deadline) would see a $4 per month savings compared to someone who waits to switch.Will my Welcome Pack price go up since I already have it?
If there is a $5 increase coming in 2019, I think more will jump ship. We lose channels and we may more. That is not fair. I could understand an increase if Dish kept Univision, HBO, etc and we had to pay more. The always excuse is that Dish has these disputes to keep our pricing down. Okay, if that is the case, then Dish does not have the channel, and we continue to pay more? Where is a logic in that? I read a lot about the cord cutters and they pay much less. I am hoping as more channels are available in streaming packages, I can move in that direction in time, if prices continue to go up, especially with the loss of channels.
The smart thing Dish could do right now is say no price increases for 2019 due to the programming disputes. Thank you for being a dish customer and thank you for standing behind us while we fight to keep prices down.
But if they raise rates anyways, these disputes are nothing more than putting more money in their pockets.
I'm afraid I have to agree with you. If the disputes were truly about "defending the customer," then those savings should be passed on. At least this time they should be.
My parents are jumping ship after their current billing cycle ends (December 27). Their loyalty credits are falling off and Dish won't renew them. They are going to Directv Now. My brother and I are buying them 2 Fire Sticks for Christmas to get it done.
When I called to schedule the disconnect this afternoon, the representative was very insulting and demeaning. He claimed that Dish had "invested" thousands of dollars into my parents' account over the course of the 20 years they have been customers by providing loyalty credits.
When I told him which service they were switching to he said they were making a bad decision. He then refused to terminate the account. I had to ask for a supervisor to get it done. I was shocked by the experience.
In all the years I have been a Dish customer, I've never sensed so much desperate intestinal fortitude from Retentions as I did today. And the fact he refused to disconnect service and insulted me and my family was completely unacceptable.
5-6 years with no upgrades. Add 2-3 years with each upgrade.What!
That sounds like what AOL used to do when you tried to cancel.
BTW, I don’t agree with Dish investing thousands of dollars. After 18 months it’s all profit for the provider.
I'm afraid I have to agree with you. If the disputes were truly about "defending the customer," then those savings should be passed on. At least this time they should be.
My parents are jumping ship after their current billing cycle ends (December 27). Their loyalty credits are falling off and Dish won't renew them. They are going to Directv Now. My brother and I are buying them 2 Fire Sticks for Christmas to get it done.
When I called to schedule the disconnect this afternoon, the representative was very insulting and demeaning. He claimed that Dish had "invested" thousands of dollars into my parents' account over the course of the 20 years they have been customers by providing loyalty credits.
When I told him which service they were switching to he said they were making a bad decision. He then refused to terminate the account. I had to ask for a supervisor to get it done. I was shocked by the experience.
In all the years I have been a Dish customer, I've never sensed so much desperate intestinal fortitude from Retentions as I did today. And the fact he refused to disconnect service and insulted me and my family was completely unacceptable.
I'm afraid I have to agree with you. If the disputes were truly about "defending the customer," then those savings should be passed on. At least this time they should be.
My parents are jumping ship after their current billing cycle ends (December 27). Their loyalty credits are falling off and Dish won't renew them. They are going to Directv Now. My brother and I are buying them 2 Fire Sticks for Christmas to get it done.
When I called to schedule the disconnect this afternoon, the representative was very insulting and demeaning. He claimed that Dish had "invested" thousands of dollars into my parents' account over the course of the 20 years they have been customers by providing loyalty credits.
When I told him which service they were switching to he said they were making a bad decision. He then refused to terminate the account. I had to ask for a supervisor to get it done. I was shocked by the experience.
In all the years I have been a Dish customer, I've never sensed so much desperate intestinal fortitude from Retentions as I did today. And the fact he refused to disconnect service and insulted me and my family was completely unacceptable.
I'm afraid I have to agree with you. If the disputes were truly about "defending the customer," then those savings should be passed on. At least this time they should be.
My parents are jumping ship after their current billing cycle ends (December 27). Their loyalty credits are falling off and Dish won't renew them. They are going to Directv Now. My brother and I are buying them 2 Fire Sticks for Christmas to get it done.
When I called to schedule the disconnect this afternoon, the representative was very insulting and demeaning. He claimed that Dish had "invested" thousands of dollars into my parents' account over the course of the 20 years they have been customers by providing loyalty credits.
When I told him which service they were switching to he said they were making a bad decision. He then refused to terminate the account. I had to ask for a supervisor to get it done. I was shocked by the experience.
In all the years I have been a Dish customer, I've never sensed so much desperate intestinal fortitude from Retentions as I did today. And the fact he refused to disconnect service and insulted me and my family was completely unacceptable.
I had to cancel my Bell Expressvu account the same way. Of course, in my case, I was getting that service through a broker, and my broker had been sued and put out of business. Add to that the fact that Bell did a Smart Card swap at that time. My old Smart Card had expired, and I had no way to get a new replacement for it, so I was not even receiving the service that Bell continued to charge me for.I had one service years ago that I streamed on a computer, before the streaming sticks. I tried to cancel the service after the first year only to find, they did not cancel it after telling me they did. I tried a second time and paid another month. After that I was billed again. I called my credit card company and told them about the issue. They tried to cancel the service for me on their end and got the same result. How the issue was solved, was for the credit card company to issue me a new card & number so they could no longer bill me. That worked and the credit card company even reversed the last month of the service for me. Sometimes a consumer has to go to extreme measures.
I had to cancel my Bell Expressvu account the same way. Of course, in my case, I was getting that service through a broker, and my broker had been sued and put out of business. Add to that the fact that Bell did a Smart Card swap at that time. My old Smart Card had expired, and I had no way to get a new replacement for it, so I was not even receiving the service that Bell continued to charge me for.
Can-Am Satellite. I think they did business as Largo Communications, or something like that. It has been too many years for me to remember the exact name now. I tried calling another broker (Freeway Support International) to see if they could move the receiver to a new account and get me a new Smart Card to get it reactivated, but there was nothing they could do, either. I would have had to start over again with a whole new receiver. I had just gone through that with Largo, right before they went out business, when my old standard-def receiver died and I had to purchase a "new" receiver (which turned out to be an older model HD receiver which was also about to die due to the upcoming Smart Card swap) to replace it. I was not about to purchase another receiver with no assurance that it would continue to work for any significant period of time, so I stopped fooling with Canadian satellite services completely, and never looked back.Which one?
I had to cancel my Bell Expressvu account the same way. Of course, in my case, I was getting that service through a broker, and my broker had been sued and put out of business. Add to that the fact that Bell did a Smart Card swap at that time. My old Smart Card had expired, and I had no way to get a new replacement for it, so I was not even receiving the service that Bell continued to charge me for.
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