GEOSATpro Update via Satellite

[Lucky53]

Doesn't appear to work..all the other times it worked just fine..all it says is "Notice:collecting update file information" and with a "STOP" in the middle of the screen???

 

[SatelliteAV]

Are you changing the TP frequency to 12115 or leaving it on the default 11842?

 

[Lucky53]

yes..to 12115

 

[SatelliteAV]

Just confirmed that it is working on two test bench STBs.

Check the SQ reading on 12115?

 

[Lucky53]

90/71

 

[SatelliteAV]

The TS stream appears to be intermittent. Thank you for the heads-up! We would not have caught this.

Checked the transponder mux and the PID is not properly associated in the table. The server is playing out normally and the file headers are correct.

I just placed call to the uplink master control operator. He will investigate and correct.

Will post when the stream is restored.

 

[Lucky53]

OK....Thanks

 

[SatelliteAV]

Just got a call back from the uplink MCR operator. The head engineer will need to resolve tomorrow. They will need to troubleshoot the mux and possibly rebuild.

Guess that it will be an USB update tonight...

Thank you again!

 

[Lucky53]

No problem Brian..glad the issue was found..I'll wait till tomorrow..

 

[Babadem]

I was about to post the error, but mighty glad I saw this first. Looking forward to the correction tomorrow.

 

[SatelliteAV]

We are currently reviewing the OTA-SSU playout with the uplink engineer.

Hate when an engineer insists that something changed in the playout settings of our server, but no changes have been made...

Hope to have it up and running in the next few hours.

 

[SatelliteAV]

The OTA-SSU update stream on Galaxy 19, transponder 12115 is back up and available with version 0.15.

We worked with the uplinker to rebuild the mux tables and all is good!

Thank you for your patience!

 

[Lucky53]

Great..Thank you.