Upgrade 8 months ago and now E* wants my 811

Actually, the guy who bought it should NOT have been able to activate it and it's surprising that he didn't contact you about this.

Why is it surprising? With all the posts and issues where people whine to get what they want (regardless of expense or morals,) why would it be a shock that a CSR did something they shouldn't have and released the unit to an unauthorized party?
 
why would e* want that pile of crap back anyways. so they can make the even worse 381??? the ONLY positive thing about those is the ota, and the inputs on the back. i wish all the recievers had the inputs on the back.
 
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