I have had VaVaVoom with one receiver (lease) from day one (March of this year). I have requested no changes. Bill was always $94.76 (includes suspect/illegally collected Michigan sales tax). Got my bill today. $156.63???????
So what did they do? They charged for the full VaVaVoom package, and then added on four plus packs. Of course they added more illegally collected sales tax. (I have subscribed to DirecTV since 1995 and they have never collected sales tax). I was told they would escalate to the billing department. Good grief.
Well, if Voom was my cable provider and I had no other option, I would deal with the hassle of getting a refund etc. etc. Instead, since to me, there are much better alternatives, I’m going back to DirecTV w/DirecTV HD Tivo 100%. I’m finished with Voom.
Good luck to you guys. I wish you well.