I have trying to work out an issue with my Voom installation, and the fact that a month after the original installation I am still having problems with both sides of the install, the HD/Dig. and the locals (see thread in yahoogroups) I guess after a month of nothing but problems, missed appointments, and poor customer service, it is time to hang up any hope that it is going to get better. I probably should have listened to the first install sub contractor when he said that for every voom they install they are unhooking them just as fast. That could be why they are missing installations, they are busy unhooking the systems a month later. Voom should have no problem making money, they are charging 250.00 early termination charges for there bad installs, piss poor customer service and rude supervisors. I guess it is time to welcome back direct tv. Wouldn't touch dish, they just bought this nightmare. I have tried to get a manager on the phone, good luck, they are supposed to call me back 2 times, still waiting.