- Sep 8, 2003
elocs said:My install is on Tuesday. I have had it confirmed with both Installs and with VOOM, although I did not get the number for the installer. Installs would not give it and VOOM did not offer it and said I might be contacted, but it was not required. I am not too worried because I work 3rd shift and taking care of business during the day is no problem.
I will get the installer's number and call if nothing happens on Tuesday.
What I would like to know is there a place where I could go to print the installation agreement so I could refer it to the installer if there is a question about what is provided, such as a tripod or lengths of cable? I am concerned about my LOS because there is a 3 story apartment building across the street, but I also have neighbors just to the east and west of me that have Dish.
Three more days until I get Voomed. I am hoping for the best. Pleasssse!
It is something similar to this but now they are including the DVI cable.
Dear Sean Mota,
Thank you for your recent VOOM purchase. You're one step closer to life in high definition! Here are some details and suggestions to help you prepare for VOOM installation.
Contact Information For Your Installer
Your local installer will be contacting you to confirm your installation appointment. If you need to reach them, here is their contact information:
Company: Installs Inc
Phone Number: (888) 987-3474
E-mail Address: DISPATCH@INSTALLS.COM
Getting Ready For Installation
Keep in mind that the installer will need to go in and out of your house to check the VOOM equipment setup and ensure the best possible performance of your exciting new system. Please clear a path to your TV set(s) and disconnect all wiring to ensure easy access and quicker setup time.
You have requested an installation for VOOM 2 ROOM INSTALLATION. Your installation will include (specific procedure varies by installation type purchased):
Mount 18-inch or elliptical satellite antenna on an exterior structure of your home, and align to appropriate satellite(s).
Mount any and all digital antenna materials that will facilitate improved VOOM reception.
Route up to four lines of up to 125 feet (per run) of coaxial cable to HD receiver(s) using customer-provided multi-switch.
Ground satellite antenna and cable to local/NEC standards.
Connect HD receiver(s) to existing hard-wired phone jack(s) using supplied wire in DBS boxes.
Program supplied remote(s) to your TV set(s).
Activate customer-selected programming.
Provide instruction to familiarize the customer with the basic use of the system.
If you request the installer to perform additional work beyond what is included in the scope of work, the technician will provide a quote for the requested work prior to beginning the installation. Some examples of work resulting in additional charges include:
Wall-fishing to conceal cables in your walls (pricing varies based on access to wall(s) to be fished)
Pole mount, non-penetrating roof mount (pricing varies based on type of mount necessary)
Cable burial (pricing varies based on length and type of burial)
Installations requiring a 40-foot ladder (pricing based on local rental rate)
Any additional work you request or require will be determined by your technician and approved by you before the work begins. You will pay your technician directly for any additional services. This will be part of the confirmation call.
Thanks again for choosing VOOM! If you have any questions or concerns with regards to your order, please call 800-GET- VOOM